SARAH PENNER
Springfield,MO
Summary
Reliable and upbeat professional, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs and detail. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Progressive attitude and laid back demeanor.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Budtender
Flora Farms
Springfield, MO
01.2023 - Current
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Read industry publications to maintain knowledge on current and future bud trends.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
SHIFT LEAD
AT BROWN DERBY
11.2021 - 12.2022
- Performing opening and closing procedures
- Greet customers and help them pick out desired products
- Supervising front counter
- Fulfill online orders
- Suggest wine pairings and recommend product
- Additional duties include serving samples at tasting bar, checking identification, and conducting inventory checks.
- Switching and counting tills
SALES ASSOCIATE
AT LEFTY’S LIQUOR
08.2019 - 05.2021
- Greeted customers
- Assisted customers with purchases
- Additional duties included re-stocking shelves and properly presenting products
- Checking photo IDs in accordance with legal compliance
GAP PERIOD
07.2015 - 08.2019
- Managing own website and travel blog
- Independent writer and blogger
- Published author
- Https://tworedtornados.wordpress.com/
MASSAGE THERAPIST AT LAVIDA MASSAGE
10.2009 - 07.2015
- Duties entailed performing massages
- Maintaining a clean work environment
- Formulating treatment plans for individual clients
- Additional duties included education of clients on general health and wellness as well as targeted education.
HOSTESS AT CRACKER BARREL
01.2009 - 11.2009
- Greeted customers and seated them according to the size of the party
- Additionally bussed tables after customers left the restaurant as well as preparing to-go orders.
CASHIER
AT IGA
01.2006 - 01.2009
- Greeted customers and helped them select the product they needed
- Additional duties included supervising cash register transactions, balancing the cash drawer at the end of the working day as well as stocking of products.
Education
Massage Therapy - Massage Therapy
Blue Cliff College - Fayetteville
Fayetteville, AR06.2009
High School Diploma -
MESSIAH ACADEMY
Springdale, AR05.2007
Skills
- Sales Experience
- Upselling
- Cashiering/POS
- Host/Hostess
- Knowledge of Marijuana
- Discussing Cannabis
- Inventory Restocking
- POS Inventory System Operation
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
- Retail Metrics and Goals
- Computer Proficiency and Microsoft Office
- Ability to Lift 40 Pounds
- Available Nights, Weekends and Holidays
Certification
Agent ID badge
TEFL instructor
Yarn Craft Expert and Pattern Designer
I have been knitting and crocheting since I was 8 years old (that's 29 years). I can make everything from custom clothing to original plushies. Amigurumi is my favorite.
Languages
Russian
Professional Working
Spanish
Limited Working
Timeline
Budtender
Flora Farms
01.2023 - Current
SHIFT LEAD
AT BROWN DERBY
11.2021 - 12.2022
SALES ASSOCIATE
AT LEFTY’S LIQUOR
08.2019 - 05.2021
GAP PERIOD
07.2015 - 08.2019
MASSAGE THERAPIST AT LAVIDA MASSAGE
10.2009 - 07.2015
HOSTESS AT CRACKER BARREL
01.2009 - 11.2009
CASHIER
AT IGA
01.2006 - 01.2009
Massage Therapy - Massage Therapy
Blue Cliff College - Fayetteville
High School Diploma -
MESSIAH ACADEMY