Summary
Overview
Work History
Skills
Timeline
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Sarah Peter

Sarah Peter

Greenfield,IN

Summary

Resourceful and resilient professional systematic about pursuing revenue opportunities and capturing new business with multifaceted strategies. Driven to always be improving numbers and driving business forward. Born connector and leader with proven analytical abilities and clear understanding of industry customers.

Overview

29
29
years of professional experience

Work History

Director of Sales/Senior Managing Partner

The Patch Boys of Northeast Indianapolis
Greenfield, IN
10.2021 - Current
  • Achieved $575K in first-year sales with a $1,800.00 average sale; Raised yearly revenue by 25% and slashed operating expense by 11%.
  • Identified, developed and maintained relationships with key customers and partners.
  • Built relationships with customers and industry professionals to establish long-term business growth.
  • Developed and implemented sales strategies to maximize revenue growth.
  • Analyzed customer feedback to identify areas for improvement in products and services.
  • Developed budget plans for marketing campaigns and promotional activities.
  • Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
  • Negotiated contracts with vendors, suppliers, distributors and other businesses.
  • Resolved customer complaints quickly by providing satisfactory solutions or refunds.
  • Monitored customer satisfaction levels through surveys, interviews and focus groups.

Director of Sales and Operations

FFC Chicago
Chicago, IL
01.2003 - 02.2017
  • Developed and implemented sales strategies to maximize revenue growth.
  • Directed and coordinated products, services and sales activities.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Conducted market research and reported on competitors.
  • Supported sales team members to drive growth and development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Resolved customer complaints regarding sales and service.
  • Directed sales forecasting activities and set performance goals accordingly.
  • Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.

Patisserie of Arlington

Director of Sales and Operations
Arlington Heights, IL
10.1995 - 11.2002
  • Multi-site, multi-discipline management for over 120 employees.
  • CRM research and implementation.
  • Event planning for up to 8,000 guests.
  • P&L analysis and reporting.
  • Acquisitions & Mergers
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Skills

  • Client Relationship Management
  • Sales leadership and training
  • Strategic thinking/ problem solving
  • 16 years as a Foster Parent & Safe Family Advocate
  • 3 years President of Advisory Board
  • 22 years Event planning and Sales
  • 18 years Executive Management
  • 3 years Fundraising Coordinator for Non-Profit
  • Branding

Timeline

Director of Sales/Senior Managing Partner

The Patch Boys of Northeast Indianapolis
10.2021 - Current

Director of Sales and Operations

FFC Chicago
01.2003 - 02.2017

Patisserie of Arlington

Director of Sales and Operations
10.1995 - 11.2002

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Sarah Peter