Highly motivated and diverse customer service specialist with over 10 years of experience in a fast-paced, team-based environment. Demonstrates grace under pressure and a genuine passion for helping others.
Overview
1
1
Certification
Work History
Bartender
Pebble Beach Resorts
Pebble Beach, CA
04.2021 - Present
Attends to the detail and presentation of each order while providing a personable atmosphere
Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
Trains and instructs new hires.
Coordinates daily supply inventory and submits orders to supervisor; assists with receipt of deliveries.
Ensures smooth operation of bar services during absence of supervisor
Provided drink suggestions to customers based on their preferences.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server/Bartender Shift Manager
Events Classic LLC.
Monterey
07.2022 - Present
Maintains compliance with company policies and procedures for food safety, sanitation and quality.
Acts as liaison between event planner and servers to establish proper and timely fulfillment of tasks, and organization of event venues.
Trains new hires and oversees the productivity of coworkers and support team.
Works directly with the Head Chef to ensure quality control and consistently strive to exceed guest’s expectations by providing personable and professional care.
Management of sales using Microsoft Excel and balancing of day’s receipts.
CNA
Canterbury Woods
Pacific Grove
10.2023 - Present
Provides patient focused care in the Assisted Living Unit for 12-15 residents. Additionally provides nursing assistance to 12-15 residents in the SNF unit.
Executes care based on patient safety, comfort and respect.
Requires clear and concise communication, organization and planning.
Performs diagnostic testing and electronic medical record keeping.
Administering of therapeutic treatments and non-sterile dressings.
Trained in medication disbursement.
Commended for outstanding patient relations and ministering of care.
Education
Associate of Science - Nursing
Hartnell College
Salinas, CA
08-2024
Certified Nursing Assistant - Nursing
Central Coast College
Salinas, CA
05-2023
Skills
Exceptional communication skills- written/oral
Strong customer relations
Conflict resolution
Leadership
Teamwork
Food safety- ServSafe Certified
Certification
RBS and ServSafe Certified
First Aid and BLS (Basic Life Support) Certified
Timeline
CNA
Canterbury Woods
10.2023 - Present
Server/Bartender Shift Manager
Events Classic LLC.
07.2022 - Present
Bartender
Pebble Beach Resorts
04.2021 - Present
Associate of Science - Nursing
Hartnell College
Certified Nursing Assistant - Nursing
Central Coast College
RBS and ServSafe Certified
First Aid and BLS (Basic Life Support) Certified
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