Victor Mendoza

• Motivated team members through recognition programs and performance-based incentives.
• Managed conflict resolution within the team to maintain a positive work environment.
• Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.

• Greeted customers and took car keys to park vehicles in available spots.
• Provided excellent customer service by responding promptly to inquiries.

• Provided public education on fire safety and prevention methods.
• Controlled and extinguished fires using manual and power equipment.
• Inspected buildings for compliance with applicable fire codes and regulations.

In my spare time I detail cars for selected clients which has given me an opportunity to learn to be more business orientated.

• Assisted Cleaning worksites, Demolition, and Carpentry teams by completing basic and semi-skilled work.
• Displayed high standards for quality workmanship and routinely double-checked work.

Worked over five years at a hotel. From this I learned customer service is very important for the company and for the people.