Sarah Platt
Prattville,AL
Summary
Accomplished Retail Store Manager, adept in operations management and customer service excellence. Demonstrated success in staff leadership, inventory optimization, and enhancing sales and marketing strategies. Proficient in QuickBooks, with a keen ability to multitask and solve problems efficiently, achieving significant improvements in store performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Retail Store Manager
Snyders Pharmacy
Winnebago, IL
01.2019 - 08.2024
- Managed financial transactions assessing and verifying billing invoices and expense reports.
- Managed daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control processes
- Managed all scheduling
- Managed all hiring, training, assessments, and exits.
- Managed purchasing, sales, marketing and customer account operations
- Managed day to day transactions of the store including but not limited to: opening, closing, maintenance of the store outside and inside as well as technology equipment, back stock, purchasing (multiple stores with gift ware), pricing, displaying product, budgets, books (quick book), accounting (quick book), employee benefits, payroll, and HR issues.
Registered Certified Pharmacy Technician
Snyders Pharmacy
Winnebago, IL
02.2013 - 01.2019
- Managed financial transactions assessing and verifying billing invoices and expense reports.
- Managed daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control processes
- Managed all scheduling
- Managed all hiring, training, assessments, and exits.
- Managed purchasing, sales, marketing and customer account operations
- Managed day to day transactions of the store including but not limited to: opening, closing, maintenance of the store outside and inside as well as technology equipment, back stock, purchasing (multiple stores with gift ware), pricing, displaying product, budgets, books (quick book), accounting (quick book), employee benefits, payroll, and HR issues.
Education
Associate Of Applied Science - Pharmacy
Rockford Career College
Rockford, ILSkills
- Strong Problem-Solving
- Multi-tasking
- Detail Oriented
- Staff Management
- Budget Administration
- Inventory Management
- Customer Service Management
- Policies and Procedures
- HR Management
- Operations Management
- Vendor Management
Timeline
Retail Store Manager
Snyders Pharmacy
01.2019 - 08.2024
Registered Certified Pharmacy Technician
Snyders Pharmacy
02.2013 - 01.2019
Associate Of Applied Science - Pharmacy
Rockford Career College