Sarah Pond
Tipp City,OH
Summary
Dynamic and dependable professional with a strong background in customer service at Chick-fil-A, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through effective teamwork and problem-solving. Skilled in cash handling and POS systems, with a commitment to continuous learning and maintaining a positive atmosphere.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
05.2023 - Current
- Provided exceptional customer service in high-volume environments, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen stations.
- Operated point-of-sale systems efficiently, processing customer transactions accurately and swiftly.
- Assisted in training new team members on operational procedures and customer engagement techniques.
Special Needs Babysitter
Childcare Provider
06.2022 - 05.2023
- Developed individualized care plans to address unique needs of a child with special requirements.
- Implemented engaging activities to promote social skills and cognitive development.
- Monitored behavioral patterns, providing timely feedback and support to enhance daily living skills.
- Collaborated with parents to establish effective communication and ensure consistent care strategies.
Education
Associate of Science - Neurodiagnostic Technology
Sinclair Community College
Dayton, OH05-2027
High School Diploma -
Homeschooled
Tipp City, OH05-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Cleaning
- POS systems
- Willingness to learn
- Dependability and reliability
Timeline
Team Member
Chick-fil-A
05.2023 - Current
Special Needs Babysitter
Childcare Provider
06.2022 - 05.2023
Associate of Science - Neurodiagnostic Technology
Sinclair Community College
High School Diploma -
Homeschooled