Sarah Post
Escondido,CA
Summary
Cross-functional leader with 13 years of experience in high-volume clinical labs. Expertise in specimen processing supervision, ensuring compliance with regulatory standards while enhancing lab efficiency. Proven ability to identify opportunities for improvement and implement impactful solutions. Strong leadership skills with a successful track record in optimizing workflow processes and boosting team performance.
Overview
20
20
years of professional experience
Work History
Specimen Processing Manager
Prometheus Laboratories
San Diego, CA
02.2023 - 06.2024
- Managed receipt, processing, storage, and retrieval of samples for commercial testing.
- Supervised specimen processing team ensuring accurate workflow and efficiency.
- Trained staff on proper specimen handling and safety protocols to enhance compliance.
- Implemented quality control measures enhancing specimen integrity and reliability.
- Monitored regulatory compliance standards for laboratory operations.
- Conducted performance evaluations to boost team productivity and morale.
- Collaborated with cross-functional teams to streamline specimen processing procedures.
- Maintained accurate records of specimens received, processed, stored, and distributed.
Specimen Processing Supervisor
Millennium Health
San Diego, CA
07.2015 - 04.2022
- Managed day-to-day activities of Lab Specimen Processors, including attendance and performance evaluations.
- Coordinated all laboratory functions, overseeing specimen processing tasks such as aliquoting and centrifugation.
- Provided leadership and mentorship to staff through regular one-on-one meetings.
- Conducted progressive disciplinary actions in collaboration with HR when necessary.
- Ensured accuracy and efficiency of services in compliance with accreditation standards.
- Monitored employee productivity, minimizing overtime while maximizing output.
- Assisted during internal and external inspections to uphold regulatory compliance.
- Implemented policies and quality control measures to enhance specimen processing accuracy.
- Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
Lab Specimen Processor Senior Lead
Millennium Health
San Diego, CA
04.2014 - 07.2015
- Maintained awareness of safety issues and adhered to lab safety protocols.
- Facilitated technical training sessions for Leads to enhance skills.
- Conducted regular team meetings with Leads and Supervisors to ensure alignment.
- Developed weekly schedules for Leads to optimize workflow.
- Guided laboratory tours for sales team members visiting headquarters.
- Escalated employee relations concerns to Supervisors for prompt resolution.
- Executed assignments and projects from Supervisors and Management in a timely manner.
- Analyzed processes to identify logical steps for improvements.
Data Entry Team Lead
Millennium Health
San Diego, CA
06.2011 - 03.2014
- Facilitated annual reviews and quarterly one-on-ones for department supervisors and team members.
- Ensured smooth production flow within laboratory operations.
- Processed specialty specimens, including test drives and rushes, while maintaining communication.
- Monitored team members’ progress and delivered performance feedback.
- Conducted audits of requisition entries to ensure accuracy.
- Served as primary contact for electronic data processing in Data Entry Department.
- Collaborated with SRD, Clinical Support, EMR, and Sales departments to enhance workflow.
Data Entry/CSRM
Millennium Health
San Diego, CA
09.2010 - 06.2011
- Prepared and unpacked all specimens for testing with precision.
- Operated aliquot station, accurately distinguishing specimen colors during evaluations.
- Recorded and entered high volumes of confidential patient data promptly and accurately.
- Demonstrated excellent attendance and reliability in all responsibilities.
Café Server
Barnes and Noble
Escondido, CA
03.2008 - 08.2010
- Took food and drink orders while ensuring exceptional customer service.
- Handled customer inquiries and resolved concerns effectively and courteously.
- Trained new staff on café procedures and customer service standards.
- Provided excellent customer service at all times.
- Bused tables and washed dishes to maintain cleanliness.
- Inputted and processed supply orders for timely delivery.
- Conducted monthly inventory checks to manage stock levels.
Project Planner
Anthony-Taylor Consultants
Escondido, CA
06.2004 - 05.2007
- Conducted research on city and county development plans for surveying and engineering projects.
- Maintained comprehensive project records to ensure accurate tracking.
- Managed office supply inventory to support operational needs.
- Answered phone inquiries to facilitate effective communication.
Education
High school diploma or GED - General Studies
San Pasqual High School
Escondido, CA06.2003
Skills
- Cross-functional collaboration
- Team leadership
- Operational efficiency
- Regulatory compliance
- Quality control
- Project management
- Data analysis
- Performance evaluation
- Process improvement
- Record keeping
- Safety protocols
- Communication skills
- Laboratory safety protocols
- Workflow optimization
- Flexibility in dynamic settings
- Leadership and team management
- Laboratory procedures management
- Meeting facilitation and conflict resolution
- Process improvement strategies
- Project planning and execution
- Lean methodologies
- HIPAA compliance
- Operations management
- Laboratory information systems proficiency
- Effective communication skills
- Shipping and receiving operations
- Project management capabilities
- Customer service excellence
- Proficiency in Microsoft Office applications
- Time and attendance systems knowledge
- EMR systems familiarity
- 5S methodology implementation
- Training and development expertise
- Interviewing techniques for candidates
- Specimen collection and processing skills
- Employee engagement strategies
- Collaborative approach
- Inventory management
References
References available upon request.
Timeline
Specimen Processing Manager
Prometheus Laboratories
02.2023 - 06.2024
Specimen Processing Supervisor
Millennium Health
07.2015 - 04.2022
Lab Specimen Processor Senior Lead
Millennium Health
04.2014 - 07.2015
Data Entry Team Lead
Millennium Health
06.2011 - 03.2014
Data Entry/CSRM
Millennium Health
09.2010 - 06.2011
Café Server
Barnes and Noble
03.2008 - 08.2010
Project Planner
Anthony-Taylor Consultants
06.2004 - 05.2007
High school diploma or GED - General Studies
San Pasqual High School
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