Sarah Ramirez
Bluffton,SC
Summary
Driven college student with strong experience in customer service, communication, and working in fast-paced environments. Known for being dependable, personable, and a strong team player. Interested in sports marketing and event managment, with a goal of building a career in the sports industry.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Server
Nectar Farm Kitchn
Hilton Head Island, SC
05.2026 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Supported team members during peak hours, fostering a cooperative work environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
The Bluffton Room
Bluffton, SC
01.2024 - Current
- Managed reservations using OpenTable to optimize dining flow and minimize wait times.
- Trained new staff on customer service standards and operational procedures to enhance guest experience.
- Addressed guest inquiries and concerns promptly, fostering positive relationships and repeat visits.
- Resolved conflicts or issues swiftly, maintaining a professional environment for both guests and staff.
- Monitored dining area for cleanliness and comfort, ensuring adherence to health and safety standards.
- Collaborated with kitchen and service teams to facilitate efficient communication and service delivery.
- Assisted in special event coordination, contributing to successful execution of private dining experiences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Server
Kapow
Boca Raton, FL
01.2026 - 05.2026
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge, effectively communicating daily specials and answering guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
Education
High School Diploma -
Hilton Head High School
Hilton Head Island, SCBachelor of Arts - International Studies
University of South Carolina
Columbia, SC 08.2026 - Current
Skills
- Work ethic
- Customer support
- Guest engagement
- Sales expertise
- Hospitality service
- Cash handling
- Cleanliness standards
- Sales management
- Sales strategies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Bachelor of Arts - International Studies
University of South Carolina
08.2026 - Current
Server
Nectar Farm Kitchn
05.2026 - Current
Server
Kapow
01.2026 - 05.2026
Host
The Bluffton Room
01.2024 - Current
High School Diploma -
Hilton Head High School