Summary
Overview
Work History
Education
Skills
Training
Certification
Timeline
Generic

Sarah Razo

Ontario

Summary

SCI clearance: Top Secret, scif access

Recent hire with detail-orientated and able to learn new concepts quickly along with adapting to constant changes. Responsible and motivated to apply education in the workplace. Offering exceptional technical abilities with software and applications, handling challenging work, and executing with time management skills. Developed strong problem-solving and technical support skills in fast-paced, operational environment. Leveraged systems knowledge and troubleshooting abilities to enhance workflow and productivity. Seeking to transition into new field, applying transferable skills to contribute to new challenges and growth opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operational Support Technician (OST) in division of (CMOC)

Federal Bureau of Investigation
01.2025 - Current
  • Executes complicated searches on multiple databases and systems to locate data and analyze information. Along with having sensitive information being sent to each of the appropriate personal in a timely matter. Based on the information given I am using all data base resources to gather information on either subject or reporting party. This can be from minimal information to all information on a subject.
  • Determining the significance, validity, and reliability of data and produces written reports for use within the bureau. Use appropriate methods and techniques to handle difficult conversations telephonically and disseminates each to the appropriate personal. Prioritizes all incoming emergency and non-emergency communications identifying the appropriate level of response and notifying respondents accordingly.
  • Maintains constant communication with the point of contact for an emergency for the duration of the event or until authority is transferred to the appropriate officials.
  • These are just some of the roles that I am responsible for as time proceeds others will be added onto this list.
  • Salary: 58,000
  • Job type: 80 hours a week
  • Supervisor: Kaylie Fandino (747)877-1212

Laboratory Technician

LifeStream
07.2023 - Current
  • Accessions and processes specific components in accordance with regulatory agencies’ requirements and standards. Ensuring all stages of preparation and processing that unacceptable components are segregated, quarantined, and disposed of appropriately. Performs equipment cleaning and maintenance on the equipment in the Laboratory that are performed weekly. Preparing sample collection from specific blood components for Quality Control purposes. Along with Performing selection of units for shipment to fractionates. This is one of the sections of the laboratory that I am responsible for which is processing and accessioning.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Some of the other duties that I am responsible for are locating and quarantines unsafe blood components along with discarding unsafe and unacceptable components. Maintains complete, accurate, and legible records of all activities. Importantly Immediately reporting any problems in quarantine system or inability to locate a component to laboratory supervisor and other responsible management staff. Conveys possible errors, omissions, and/or discrepancies to the attention of the appropriate supervisor or designee for further review and action. As I am also following information from other departments for certain blood/other components from Collections Final Review (CFR), Medical Surveillance, Quality Assurance, and medical surveillance. This is another section of the laboratory that I am responsible for which is component release.
  • Salary: $20 per hour
  • Job Type: minimum 24 hours a week, call when needed status
  • Supervisor: Katherine Ayala, (951)232-2466

Education

Bachelor of Science - Biology

California State Polytechnic University
Pomona, CA
12.2022

Associate of Science - Biological Sciences

Citrus College
Glendora, CA
06.2020

Associates of Arts - Social and Behavioral Sciences

Citrus College
Glendora, CA
06.2020

Skills

  • Data collection
  • Hazardous materials handling
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team collaboration
  • Active listening
  • Task prioritization
  • Analytical thinking
  • Professionalism

Training

Federal Bureau of investigation 

  • Clear
  • Accurint

Life stream

  • Sysmex XE-2100D Hematology Analyzer: QC, reagent manager
  • Use and maintenance of Nuaire Laminar flow clean work bench
  • Bacterial Testing for apheresis platelets
  • QC of BacT/Alert 3-D
  • Unloading of Bacterial Testing Bottles
  • Daily QC of BacT/Alert Virtuo
  • BacT/Alert Virtuo Troubleshooting
  • Component retrieval
  • Response to Positive Bacterial Culture
  • Manual Test entry
  • Data entry for vita information system
  • ADAM rWBC Calibration and QC
  • Proficiency Testing Policy
  • Proper Pipetting Technique
  • Running samples on ADAM cell counting system
  • Electronic and physical discard
  • Use and Program of sorvall BP8 centrifuge Beckman centrifuge change
  • Use of TSCD-II Terumo Sterile Tube Welder
  • Backup irradiation Procedure
  • Monthly Rad-Source irradiator maintenance
  • US License components protocol
  • Data Entry of no Donor Link Units
  • Managing Donor History Cards
  • Investigation of QC failures of Blood Products

Certification

  • JDIC Training - March 2025
  • Clear Training - January 2025
  • Accurint Training- January 2025

Timeline

Operational Support Technician (OST) in division of (CMOC)

Federal Bureau of Investigation
01.2025 - Current

Laboratory Technician

LifeStream
07.2023 - Current

Associate of Science - Biological Sciences

Citrus College

Associates of Arts - Social and Behavioral Sciences

Citrus College

Bachelor of Science - Biology

California State Polytechnic University