SARAH REEVES
O'Fallon,MO
Summary
Detail-oriented and results-driven mortgage professional with extensive experience in auditing, compliance reviews, and document analysis. Proven ability to research and review mortgage documents, including assets and employment verification, while ensuring data accuracy and regulatory compliance.
Overview
22
22
years of professional experience
Work History
MLS Loan Specialist
First State Bank Mortgage
03.2021 - Current
- Conducted detailed compliance reviews and audits of mortgage documents, ensuring adherence to investor and regulatory requirements
- Analyzed mortgage loan documents, including assets and employment verification, ensuring that all information met compliance standards
- Ordered and reviewed missing or corrected documents to enhance loan quality and eligibility for purchase, reducing risk and improving loan approval timelines. - Reviewed suspense reports and flagged compliance issues, working with internal teams and external stakeholders to resolve discrepancies and ensure compliance
- Utilized strong research and analytical skills to identify and resolve complex mortgage issues, ensuring timely loan resolution and reducing suspense days
- Managed watchlist items and maintained up-to-date communication with vendors to fulfill requirements for loan documents and reports.
Bank Operations Representative
State Farm Bank
02.2003 - 01.2021
- Performed comprehensive audits of mortgage and loan documents, identifying discrepancies and ensuring compliance with regulatory requirements
- Conducted research and analysis of loan documentation, including asset and employment verification, to support loan decision-making processes
- Participated in compliance reviews of loan files, identifying any issues and providing recommendations for improvements in processes
- Tracked and reviewed items on the mortgage watchlist, ensuring that all documents were complete and in compliance with internal and external standards
- Trained new team members on audit processes, document review, and ensuring compliance with industry regulations
- Maintained a high level of confidentiality and attention to detail while processing sensitive customer data in accordance with banking regulations.
Education
Diploma -
Wentzville Holt High School
05.1999
Skills
- Compliance Review
- Loan Document Analysis
- Mortgage Audits
- Watchlist Experience
- Asset and Employment Verification
- Microsoft 365
- Teams
- Word
- Excel
- Encompass
- SharePoint
- ADP
- Adobe
- PowerPoint
- Data Reconciliation
- Research Analysis
- Business Process Improvement
- Problem Solving
- Process Documentation
- Financial Services
- Time Management
- Training and Development
- Project Coordination
- Stakeholder Communication
- Documentation review
- Document analysis
- Database management
Timeline
MLS Loan Specialist
First State Bank Mortgage
03.2021 - Current
Bank Operations Representative
State Farm Bank
02.2003 - 01.2021
Diploma -
Wentzville Holt High School
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