Sarah Reid
Grand Rapids,MN
Summary
Hardworking and passionate candidate with expertise anticipating professional needs and conflict resolution. Highly-organized, efficient and forward-thinking to meet different demands. Excellent communication skills with focus on positive results while operating under minimal supervision.
Overview
11
11
years of professional experience
Work History
Orthondontic Assistant
Gaalaas Orthodontics, LLC
Grand Rapids, United States
05.2011 - 01.2022
- Developed and cultivated lucrative relationships with both new and existing patients using exemplary interpersonal skills and communication
- Composed written and electronic correspondence for doctors using Wave Ortho, Microsoft Word and Protected Trust computer software with a high level of accuracy
- Learned new skills with ease in fast-paced atmosphere within tight deadlines
- Offered diverse clerical and IT support to office team members and assisted with wide variety of administrative duties
- Maintained strict confidentiality in personal, telephone and email interactions to comply with current standards and regulations
- Actively listened to patients while demonstrating respect and friendliness along with willingness to educate and help resolve issues, relaying major concerns to superior(s)
- Controlled and managed digital document processes by reviewing files, records and critical information to confirm accuracy and ensure organization and efficiency
- Transcribed doctor/patient notes and documented into electronic chart management software
Education
Associate of Arts - Dental Assisting
Hibbing Community College
Hibbing, MN05.2011
Skills
- Verbal and Written Communication
- Technically Proficient
- Record Keeping and File Management
- Customer Service
- Proofreading and Editing
- Office Equipment Troubleshooting
- Organization, Prioritization and Multitasking
- Reception Assistance
- Team Player with Positive Attitude
- Meticulous Attention to Detail
Timeline
Orthondontic Assistant
Gaalaas Orthodontics, LLC
05.2011 - 01.2022
Associate of Arts - Dental Assisting
Hibbing Community College
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