SARAH REYES
RN, BSN
Laveen,AZ
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths, and technical abilities. Adept at collaborating with families and patients for comprehensive culturally competent care and advocating for patient needs with a passion for education, wellness, and primary prevention. Organized and dependable quality-focused and efficiency-driven leader. Successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Nurse Case Manager
Phoenix Indian Medical Center
Phoenix, AZ
6 2022 - Current
- Develop and modify patient care plans and assist interdisciplinary team in identifying client needs and goals to determine priorities of care
- Manage support services and foster communication among social workers, therapists, hospital staff and patients
- Clinical care coordination for up to 125 HIV clients
- Collaborate and consult with clinical providers to identify current clients who need medical case management services
- Work with agencies in HIV/AIDS service system to engage individuals infected with HIV
- Respond within 24 hours to requests for case management services including HIV, PrEP, PEP/nPEP
- Complete screening to determine eligibility for medical case management services
- STI surveillance, coordinate treatment plan and report to Maricopa Health Department and Public Health
- Work with client to develop individual care plan which includes realistic, measurable, and mutually acceptable goals that are based on results of assessment
- Identify and assist with referrals made to other providers/services in connection with plan of care
- Attend and participate in HIV Collaborative Meetings as scheduled including quarterly Ryan White Quality Committee
- Enroll Medical Case Management clients in Ryan White services
- Identify and contact community-based organizations, primary care providers, housing services and other needed services to coordinate care
- Participated in development of unit specific patient care templates in EHR including RW Acuity Scale required to effectively accomplish and streamline documentation of clients living with HIV.
- Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
- Delivered patient-centered care by addressing psychosocial needs alongside physical health concerns, creating a holistic approach to recovery that supports long-term wellbeing.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Clinical Nurse/Charge Nurse
Phoenix Indian Medical Center
Phoenix, AZ
12.2013 - 06.2022
- Care of up to 6 Medical-Surgical patients
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
- Implemented individualized nursing care plans tailored to meet the unique needs of each patient population served.
- Provided wound care to promote healing and prevent infection.
- Participated in continuous professional development, staying abreast of latest nursing practices and standards.
- Conducted comprehensive assessments for new admissions, ensuring accurate diagnosis and treatment planning.
- Streamlined workflow processes, improving overall efficiency within the unit.
- Served as a clinical resource to staff, patients and families.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Maintain patient assignments as charge nurse and ensure quality checks are performed
- Preceptor to new hires and charge nurse positions overseeing their familiarity with hospital policies, clinical skills, and direct patient care
- Delegate/Supervise Unit Clerks, Nursing Assistants
- Float experience in ICU and ED services
- Maintained quality control logs, streamlined charting process, and improved patient outcomes through training and leadership
- Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention, and morale through Council of Nurses
- Strengthened training and nursing knowledge by taking part in continuing education programs and unit in-services
- Participated in Unit Practice Council committee to discuss policies, propose revisions and implement unit specific changes
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
Registered Nurse, Charge Nurse
Plaza Healthcare
Scottsdale, AZ
06.2008 - 11.2013
- Provided care for up to 12 high-acuity patients needing complex care such as ventilator management, hemodialysis/peritoneal dialysis, extensive wound care, and rehabilitation
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion
- Delivered palliative care and comfort care to patients with end of life/hospice care
- Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Managed JP drains, chest, tubes, nasogastric, G and peg tubes
- Directed patient care activities, guided, and trained RNs, LPNs and ancillary staff
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
- Collaborated with interdisciplinary healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Education
Master of Science - Public Health
Grand Canyon University
Phoenix, AZ 02.2022 - Current
Bachelor of Science - Nursing
Arizona State University
Phoenix, AZ 07.2011 - 05.2014
Associate of Applied Science - Nursing
Gateway Community College
Phoenix, AZ 08.2005 - 05.2007
Skills
Health Information Systems (HIS)
Charge Nurse
Preceptor
EHR/Barcode medication administration expertise
Ventilator management & troubleshooting
Central/PICC/Port line care
Peritoneal Dialysis
Wound Vac and complex wound care expertise, ostomy care
Intravenous therapy including TPN, PPN, PCA management
Tracheotomy care
Patient Care Assessment
Medical Procedure Preparation
Patient and Caregiver Education
Case Management
Medication and IV administration
Microsoft Office
Certification
Registered Nurse in State of Arizona, License: RN150692
Accomplishments
- Promoted health and wellness in the community through outreach events like Harm Reduction conference, educational boards on unit
- Clinical Services: Pre/post op educational pamphlet development
- Policy Development: Hypoglycemia protocol
- Quality Management: Data collection, presentations with Unit Practice Council and Council of Nurses
- Daisy Award Recipient, 2018
- Unit Practice Council Facilitator/Treasurer, 2017
- Your Idea Popped" Award, Sept 2015
Affiliations
- Council of Nurses-President
- American Nurses Association
- Unit Practice Council
- ANAC
Timeline
Master of Science - Public Health
Grand Canyon University
02.2022 - Current
Clinical Nurse/Charge Nurse
Phoenix Indian Medical Center
12.2013 - 06.2022
Bachelor of Science - Nursing
Arizona State University
07.2011 - 05.2014
Registered Nurse, Charge Nurse
Plaza Healthcare
06.2008 - 11.2013
Associate of Applied Science - Nursing
Gateway Community College
08.2005 - 05.2007
Nurse Case Manager
Phoenix Indian Medical Center
6 2022 - Current
Registered Nurse in State of Arizona, License: RN150692
ANCC-Medical-Surgical certification
Basic Life Support (BLS) Certification
Advanced Cardiac Life Support (ACLS)
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