Sarah Rice
Midland,TX
Overview
19
19
years of professional experience
Work History
Sales Assistant
Century Graphics & Sign
Midland, Texas
12.2024 - Current
- Assisted customers with product selection and inquiries about graphic services.
- Coordinated order processing and ensured timely delivery of signage projects.
- Managed inventory levels and organized materials for production efficiency.
- Developed visual displays to enhance customer engagement and promote products.
- Supported sales team by preparing quotes and maintaining client records.
- Collaborated with designers to finalize artwork and production specifications.
- Maintained a clean and organized workspace to promote safety and productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Backspin Sportsbar
Server
Austin, Tx
07.2018 - 08.2019
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Children's Shoes Manager
Nordstrom
Austin, TX
10.2006 - 05.2012
- Analyzed business performance data and forecasted business results for upper management.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Developed strategies for increasing sales and improving customer service.
- Organized promotional events to increase brand awareness and drive sales growth.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Stephen F Austin High School
Austin, TX05-2003
Some College (No Degree) - Radiology
Austin Community College
Austin, TXSkills
- Communication & interpersonal skills
- Customer service & relationship building
- Time management & organization
- Problem-solving & critical thinking
- Team collaboration & adaptability
- Microsoft Office & Google Workspace proficiency
- Data entry & reporting
- Sales and merchandising
Introduction
Results-driven Inside Sales and Customer Service professional with a strong background in order management, inventory control, and client relations. Skilled in handling high-volume customer interactions, processing sales orders, and providing accurate product information to support informed purchasing decisions. Proven ability to identify customer needs, recommend effective solutions, and maintain strong working relationships across departments. Detail-oriented and adaptable, with a track record of improving efficiency through proactive problem-solving, inventory accuracy, and timely order fulfillment. Committed to supporting company growth through excellent service, initiative, and a customer-focused approach.
References
References available upon request.
Timeline
Sales Assistant
Century Graphics & Sign
12.2024 - Current
Backspin Sportsbar
Server
07.2018 - 08.2019
Children's Shoes Manager
Nordstrom
10.2006 - 05.2012
High School Diploma -
Stephen F Austin High School
Some College (No Degree) - Radiology
Austin Community College