Overview
Work History
Education
Skills
Timeline
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Sarah Rivera

Chicago,IL

Overview

4
4
years of professional experience

Work History

Cashier

Chick-fil-A
Norridge, IL
03.2024 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Delivered food orders promptly and accurately to guests tables.
  • Prepared beverages such as coffee, tea, soda..
  • Responded promptly to customer inquiries regarding menu items or special requests.

Merchandise Associate

Lowe's
Lincolnwood , IL
  • Kept work areas professional, organized and clean.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Placed prices and descriptive signage to enhance displays and promote items.

Barista

Starbucks
Chicago, IL
09.2021 - 06.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.

Barista

Chill Bubble Tea Company
Skokie, IL
01.2020 - 09.2021
  • Maintained calm demeanor during high-volume periods.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Resolved customer disputes with tact and professionalism.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

Receptionist

Berman infiniti Dealership
Chicago, IL
03.2021 - 06.2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Education

High School Diploma -

William Howard Taft High School
Chicago, IL
06.2021

Some College (No Degree) -

City Colleges of Chicago - Wilbur Wright College
Chicago, IL

Skills

  • Safe Food Handling Practices
  • Equipment and Store Cleaning
  • Customer Service
  • Inventory Management
  • Payment Processing
  • Stocking Supplies and Retail Products
  • Cash Handling/Balancing
  • Organization and Prioritization
  • Verbal and Written Communication
  • Speedy and Efficient
  • Calm Under Pressure

Timeline

Cashier

Chick-fil-A
03.2024 - Current

Barista

Starbucks
09.2021 - 06.2022

Receptionist

Berman infiniti Dealership
03.2021 - 06.2021

Barista

Chill Bubble Tea Company
01.2020 - 09.2021

Merchandise Associate

Lowe's

High School Diploma -

William Howard Taft High School

Some College (No Degree) -

City Colleges of Chicago - Wilbur Wright College
Sarah Rivera