Sarah Rivera
Chicago,IL
Overview
4
4
years of professional experience
Work History
Cashier
Chick-fil-A
Norridge, IL
03.2024 - Current
- Issued receipts, refunds, credits or change due to customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Responded promptly to customer inquiries regarding menu items or special requests.
Merchandise Associate
Lowe's
Lincolnwood , IL
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Greeted store customers, offered assistance and thanked each for patronage.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Placed prices and descriptive signage to enhance displays and promote items.
Barista
Starbucks
Chicago, IL
09.2021 - 06.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
Barista
Chill Bubble Tea Company
Skokie, IL
01.2020 - 09.2021
- Maintained calm demeanor during high-volume periods.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Resolved customer disputes with tact and professionalism.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Receptionist
Berman infiniti Dealership
Chicago, IL
03.2021 - 06.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL06.2021
Some College (No Degree) -
City Colleges of Chicago - Wilbur Wright College
Chicago, ILSkills
- Safe Food Handling Practices
- Equipment and Store Cleaning
- Customer Service
- Inventory Management
- Payment Processing
- Stocking Supplies and Retail Products
- Cash Handling/Balancing
- Organization and Prioritization
- Verbal and Written Communication
- Speedy and Efficient
- Calm Under Pressure
Timeline
Cashier
Chick-fil-A
03.2024 - Current
Barista
Starbucks
09.2021 - 06.2022
Receptionist
Berman infiniti Dealership
03.2021 - 06.2021
Barista
Chill Bubble Tea Company
01.2020 - 09.2021
Merchandise Associate
Lowe's
High School Diploma -
William Howard Taft High School
Some College (No Degree) -
City Colleges of Chicago - Wilbur Wright College