Sarah Robertson
San Diego,CA
Summary
Server with over six years of experience in fast-paced restaurant environments. Proficient in both back-of-house and front-of-house operations, ensuring seamless workflow. Expertise in POS systems and upselling strategies, contributing to increased sales and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Finney's Craft House
Santa Barbara, California
01.2022 - 06.2025
- Adapted quickly to dynamic, high-pressure situations to meet and exceed customer needs, ensuring satisfaction.
- Communicate effectively with team members to enhance workflow and resolve customer issues to maintain a positive dining experience.
- Maintained attention to detail by accommodating dietary restrictions, allergies, and personal preferences, ensuring high-quality service
Head Hostess
Dukes Bar and Grill
La Jolla, California
08.2019 - 06.2021
- Managed reservations and waitlists using the restaurant's booking system.
- Coordinated with kitchen and wait staff to ensure smooth service flow.
- Handled guest inquiries and resolved issues to maintain satisfaction levels.
- Communicated effectively with team members to streamline operations during peak hours.
Education
Bachelor of Science - Psychology
University of California, Santa Barbara
Santa Barbara, CA06-2025
Skills
- Team oriented
- Conflict resolution skills
- Upselling techniques
- POS operation
- Organization
- Attention to detail
- Liquor, wine, and food service
Certification
- California Child Abuse Mandated Reporter Training Certificate
- Psychological First Aid (PFA)
Teaching Experience
Yoga Teacher, Corepower Yoga
Santa Barbara, August 2024- June 2026
- Instructed Students in breathing, meditation, and yoga poses to improve strength and flexibility.
- Design customized yoga sequences that target specific muscle groups and are tailored to meet students' unique physiological and psychological needs.
- Built connections with students to increase comfort in class and encourage return visits
Timeline
Server
Finney's Craft House
01.2022 - 06.2025
Head Hostess
Dukes Bar and Grill
08.2019 - 06.2021
Bachelor of Science - Psychology
University of California, Santa Barbara