Summary
Overview
Work History
Education
Skills
Additional Information - Awards
Languages
Timeline
Generic
Sarah Rodriguez

Sarah Rodriguez

Summary

Experienced senior general manager with a proven track record of over 20 years in retail management. Recognized for consistently delivering revenue growth and improving operational efficiency. Demonstrates a visionary leadership style, excelling in financial analysis, performance management, and team development. Committed to leveraging innovative strategies to enhance customer service and drive sustainable business success.

Overview

15
15
years of professional experience

Work History

Senior General Manager

Ashley Store
01.2024 - Current

General Manager

Mi Gente Grocery Store
01.2021 - 01.2023
  • Responsible for management functions
  • Supervision of personnel
  • Verification of operations performed
  • In charge of personnel management and direction
  • Store management

General Manager

W.S. Badcock
01.2013 - 01.2020
  • General Manager with over 20 years of extensive expertise in retail management, known for driving revenue growth and operational efficiency
  • Demonstrates a visionary approach to leadership, excelling in financial analysis, performance management, and team development
  • Committed to leveraging innovative strategies to enhance customer service and achieve sustainable business success
  • Lead diverse teams to boost sales, achieve revenue growth, and enhance customer service
  • Analyze data to identify sales opportunities, ensuring measurable performance improvements
  • Recruit and develop high-performing teams, conducting regular evaluations for excellence
  • Manage inventory and expenses, implementing strategies for increased profitability
  • Cultivate innovative customer engagement approaches, ensuring operational excellence
  • Leverage comprehensive market analysis to identify growth opportunities, implementing targeted solutions that enhance both customer satisfaction and operational efficiency
  • Facilitate cross-functional teamwork to address complex retail challenges, creating synergistic solutions that balance customer needs with business objectives
  • Direct comprehensive store operations with decisive leadership, implementing effective risk management strategies while maintaining focus on long-term growth objectives
  • Spearhead strategic sales initiatives at Ashley Store, driving revenue growth through data-driven decision making and operational excellence
  • Pioneer digital transformation strategies within store operations, creating seamless customer journeys that bridge online and in-store experiences
  • Managed 10+ associates, enhancing store operations and customer satisfaction
  • Trained staff on safety and loss prevention, reducing incidents
  • Led inventory management and merchandising, improving stock accuracy
  • Analyzed data for operational efficiency, optimizing logistics
  • Directed staff meetings, fostering team collaboration and feedback

Education

M.B.A. - Accounting

Universidad del Este
Carolina, PR
01.2011

Bachelor's Degree - Business Administration

Metropolitan University
Cupey, PR
01.2001

Skills

  • Leadership
  • Sales Management
  • Team Building
  • Customer Services
  • Operations Management
  • Performance Management
  • Financial Analysis
  • Microsoft Office
  • Supply Chain
  • Problem Solving
  • Business Management
  • Forecast
  • Training

Additional Information - Awards

Silver Medal on Sales for Henderson NC location, Bronze Medal on Sales for Fayetteville NC location

Languages

Spanish
Native or Bilingual

Timeline

Senior General Manager

Ashley Store
01.2024 - Current

General Manager

Mi Gente Grocery Store
01.2021 - 01.2023

General Manager

W.S. Badcock
01.2013 - 01.2020

M.B.A. - Accounting

Universidad del Este

Bachelor's Degree - Business Administration

Metropolitan University
Sarah Rodriguez