Sarah Roller
Midwest City,OK
Summary
Organized and dependable candidate with over 4 years of customer service experience. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals as well as an eagerness to learn new skills.
Overview
6
6
years of professional experience
Work History
Team Member
Whole Foods Market
12.2019 - 06.2024
- Handled a large volume of customers on a daily basis.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Barista
Starbucks
01.2019 - 12.2019
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of each shift.
- Upsold specialty items with beverages, increasing store sales.
Supervisor
The Freezing Cow
02.2018 - 12.2018
- Handled a large volume of customers on a daily basis.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate Of Applied Science - Liberal Arts And General Studies
Rose State College
Oklahoma City, OKHigh school diploma - undefined
Choctaw High School
Choctaw, OKSkills
- Customer Service
- Word
- Cash Handling
- Attention to Detail
- Sales Expertise
- Money Handling
- Documentation and Recordkeeping
- Peer Relationships
- Retail Transactions
- Continuous Development
Timeline
Team Member
Whole Foods Market
12.2019 - 06.2024
Barista
Starbucks
01.2019 - 12.2019
Supervisor
The Freezing Cow
02.2018 - 12.2018
High school diploma - undefined
Choctaw High School
Associate Of Applied Science - Liberal Arts And General Studies
Rose State College