SARAH ROMERO
Hurst,TX
Summary
Accounts receivable specialist with several years in financial services, collections and customer care management across multiple industries. Strong skills in credit review, dispute resolution, and problem solving. Improved workflow efficiency while maintaining high standards for customer service.
Overview
1
1
Certification
26
26
years of professional experience
Work History
AR Collections Specialist (Contract)
REEDER DISTRIBUTORS, INC.
Fort Worth, TX
10.2025 - 03.2026
- Supported management of $7M+ B2B receivables portfolio across 200+ customer accounts, keeping collections current and account records accurate.
- Followed up on past-due B2B accounts, reducing aging balances and enhancing portfolio health.
- Improved days sales outstanding (DSO) by managing 30/60-day aging buckets with consistent follow-up and escalation.
- Resolved billing issues, short pays, and customer disputes through research and direct outreach, while maintaining positive customer relationships.
- Partnered with internal teams to fix billing issues, reconcile accounts, and maintain accurate receivables reporting.
- Maintained accurate account documentation and reports while meeting deadlines in a high-volume environment.
Accounting Specialist
BURK COLLINS & CO., LTD.
Hurst, TX
10.2023 - 07.2024
- Entered, coded, and reconciled 60+ vendor invoices daily in Yardi ERP, kept records accurate, and helped clear discrepancies in fast-paced setting.
- Processed payments through automated AR systems and maintained accurate customer and vendor account records.
- Supported full-cycle accounts receivable and accounts payable processes for high-volume property portfolio, ensuring timely movement of invoices and payments.
- Tracked daily cash activity across 15+ bank accounts and assisted with reconciliation tasks to ensure timely payment processing.
- Resolved payment, billing, and account discrepancies by collaborating with vendors, property managers, and internal accounting teams.
- Coded and paid utility invoices and company credit card transactions on time for multiple managed properties.
- Worked closely with accounting and operations teams to resolve issues, improve accuracy, and support timely collections and payment efforts.
- Provided customer service and administrative support while staying organized and detail-focused in a deadline-driven environment.
AR Specialist / AP Specialist
Fox Electric, Willscot, Champion X, Infinity Contractors
01.2021 - 09.2023
- Processed customer invoicing, AIA billing, pay applications, and contract billing while following customer requirements and company guidelines.
- Managed past-due account collections, researched customer contacts, secured payment commitments, and ensured timely invoice delivery.
- Reviewed contracts, checked billing accuracy, tracked change orders, and resolved invoice discrepancies with customers, project managers, and internal teams.
- Supported accounts receivable collections, billing, and accounts payable process across construction, energy, and corporate settings.
- Processed vendor invoices, coded expenses, completed check requests, and facilitated high-volume AP data entry.
- Used Oracle and other accounting systems to ship confirm sales orders, match totals, attach proof of delivery, and process customer invoicing.
- Communicated effectively and provided customer service while collaborating with internal teams and external stakeholders to resolve payment and billing issues.
- Provided administrative and accounting support with expense reporting, labor hour entry, fleet fuel card setup, license renewals, phone system support, and mail processing.
Accounts Receivable Specialist
EPIC LIFT SYSTEMS, LLC
Fort Worth, TX
05.2019 - 03.2020
- Supported high-volume billing and invoicing workflows for 2500+ monthly invoices while maintaining accuracy and prompt customer account processing.
- Assisted with aged receivables reporting and followed up on collections for outstanding balances, contributing to improved cash flow.
- Researched billing variances, payment problems, and account questions, ensuring accurate resolution and enhancing customer satisfaction.
- Collaborated with internal teams to review and resolve customer account discrepancies, maintaining operational efficiency in a fast-paced environment.
Records Process Service Coordinator
COURTROOM SCIENCES, INC. (CSI)
Irving, TX
10.2017 - 09.2018
- Coordinated legal documentation and maintained accurate records under strict confidentiality to ensure compliance.
- Managed high-volume communication with clients, vendors, and third-party partners to promptly resolve issues and maintain processing timelines.
- Prepared and processed 300+ invoices each month, maintaining billing accuracy and timely submission.
- Delivered customer service and organized multiple priorities and deadlines to support smooth operations.
Accounts Receivable Specialist
SUNRISE BLINDS and IBB DESIGN
Frisco, TX
09.2000 - 10.2017
- Led full-cycle accounts receivable operations for residential and commercial client base, covering B2B collections, cash applications, credit handling, reconciliations, and account maintenance.
- Produced invoices, monitored customer balances, and resolved payment discrepancies to ensure timely collections and maintain account accuracy.
- Prepared monthly aged receivables reports, analyzed outstanding balances, and coordinated collection follow-up to enhance recovery rates.
- Processed 350+ invoices monthly for payroll and designer contract meetings while meeting accuracy standards and deadlines.
- Managed purchase order budgets, supported financial reporting, and collaborated with the controller on accounting functions to optimize financial oversight.
- Supervised one AR team member and sustained customer relationships through clear communication and effective problem resolution.
Education
Accounting Certificate -
University of California, Irvine
Skills
- Accounts receivable
- Collections management
- Invoice processing
- Payment reconciliation
- Billing accuracy
- Customer relationship management
Certification
QuickBooks ProAdvisor Certification Level I
TECHNICAL SKILLS
- QuickBooks Enterprise, Monday CRM, Sage 90/100, Sage 300 Construction, Oildex, Enverus, Cortex, Oracle, GetPaid, Salesforce, SAP, Yardi Property Management Software, Microsoft Word, Microsoft Excel, Microsoft Outlook
Timeline
AR Collections Specialist (Contract)
REEDER DISTRIBUTORS, INC.
10.2025 - 03.2026
Accounting Specialist
BURK COLLINS & CO., LTD.
10.2023 - 07.2024
AR Specialist / AP Specialist
Fox Electric, Willscot, Champion X, Infinity Contractors
01.2021 - 09.2023
Accounts Receivable Specialist
EPIC LIFT SYSTEMS, LLC
05.2019 - 03.2020
Records Process Service Coordinator
COURTROOM SCIENCES, INC. (CSI)
10.2017 - 09.2018
Accounts Receivable Specialist
SUNRISE BLINDS and IBB DESIGN
09.2000 - 10.2017
Accounting Certificate -
University of California, Irvine