Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Ruano

Summary

Organized and reliable professional with customer service and administrative experience. Strong communication skills, detail-oriented, and able to manage multiple tasks in fast-paced environments. Quick to learn and committed to supporting efficient office operations.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Sherwin Williams Co
Santa Cruz, California
04.2024 - 08.2025
  • Delivered exceptional customer service by assisting clients with product selection, purchases, and general inquiries.
  • Resolved customer concerns efficiently while maintaining a calm and helpful attitude.
  • Built positive relationships with customers and contractors through professional communication and attentive support.
  • Processed customer billing transactions accurately, payment processing, and account support.
  • Supported bookkeeping tasks such as invoicing and expense tracking.

Customer Service Associate

The Home Depot
Woodland Hills
07.2023 - 09.2023
  • Delivered friendly, efficient service by answering customer questions and resolving issues to enhance customer experience.
  • Managed front-end operations during peak hours to enhance customer interactions.
  • Handled returns and exchanges according to company policy.

Customer Service Associate

The Home Depot
Woodland Hills, California
04.2021 - 09.2021
  • Greeted customers, answered calls, and resolved service inquiries to ensure efficient communication.
  • Supported customers with purchases, returns, and inquiries to enhance satisfaction.
  • Facilitated daily store operations in a high-volume setting while maintaining a positive attitude.

Education

Bachelor of Arts - English Literature

University of California Santa Cruz
Santa Cruz, CA
06-2025

Skills

  • Customer Service & Client Support
  • Communication & Interpersonal Skills
  • Bilingual in Spanish
  • Conflict Resolution & Problem Solving
  • Teamwork & Collaboration
  • Organization & Attention to Detail
  • Time Management & Multitasking
  • Invoice Management & Processing
  • Cash Handling & Payment Support
  • File Organization & Recordkeeping
  • Microsoft Office Proficiency
  • Written Communication

Languages

Spanish
Professional

Timeline

Customer Service Specialist

Sherwin Williams Co
04.2024 - 08.2025

Customer Service Associate

The Home Depot
07.2023 - 09.2023

Customer Service Associate

The Home Depot
04.2021 - 09.2021

Bachelor of Arts - English Literature

University of California Santa Cruz
Sarah Ruano