Sarah Runk
Summary
Highly productive worker, well established in fast-paced and challenging environments. Willing to learn with the capability of applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Retail Sales Associate
Capital BST
03.2020 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
- Managed efficient cash register operations.
Key Holder
Plato's Closet
11.2015 - 05.2020
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed store personnel by delegating tasks and supervising daily operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
High School Diploma -
Cary High School
Cary, NC06.2016
Skills
- Customer Service
- Time Management
- Staff Training
- Loss Prevention
- Teamwork and Collaboration
- Policy and Procedure Adherence
- POS System Operations
Accomplishments
Received Partner of the Quarter.
Timeline
Barista
Starbucks
08.2022 - Current
Retail Sales Associate
Capital BST
03.2020 - 04.2022
Key Holder
Plato's Closet
11.2015 - 05.2020
High School Diploma -
Cary High School
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