Sarah Sadedden
Worcester,MA
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
11
11
years of professional experience
Work History
Teller
TD Bank
07.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Maintained friendly and professional customer interactions.
Dunkin’Donuts
06.2020 - 02.2022
- Responsible for handling debit cards and credit card transactions.
- Prepped the donuts and also prepared the coffee.
- Required of Cleaning and wiping down area at all times.
- Responsible for monitoring performance/customer service of employees.
- Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.
- Completed weekly food and paper inventory.
- Responded positively to coaching and feedback, and showed passion for learning.
Imperial Distributors
09.2019 - 05.2020
- General Warehouse
- Order Picker
- Refrigeration
- Electricity
- Scanning
Century Home Care
06.2019 - 09.2019
- Nursing Home Visit
- Activities of Daily Living (ADLs)
- Instrumental Activities of Daily Living (IADLs)
Walmart
09.2017 - 12.2018
- Cashier Service
- Toys Section
- Pick up Desk (online order)
Altranais Home Care
03.2018 - 08.2018
- Activities of Daily Living (ADLs)
- Instrumental Activities of Daily Living (IADLs)
Costumer service
08.2016 - 04.2017
- Dealing with patient
- Take care of old persons and sick persons
- First Aid
- Instrumental Activities of Daily living (IADLs)
- Activities of Daily Living (ADLs)
Costumer Service
Black seed Farmers Market
05.2016 - 07.2016
- Sales Associate
Appliance Repairman
Tailor Shop in Cairo-Egypt
06.2012 - 08.2012
- Making Dress Shirt Collar
Education
Undergraduate, Computer Engendering HHA certificate, CNA certificate -
Quinsigamond Community College in Worcester MA
01.2018
General Education: High School Diploma -
Khaled Ibn Al Waleed in Cairo-Egypt
01.2015
General study ESL 1 & 2 -
Hudson Community College in Jersey City, NJ
01.2015
Skills
- Multilingual – written and verbal fluency in English and Arabic
- Proficient Computer Skills (Microsoft Office: Word, Excel & PowerPoint)
- Fast learner, personable, adaptable and lovely
- Sales Representative
- Customer Service
- Drawer Balancing
- Account Updating
- Cash Handling
- Customer Relationship Building
- Strong Work Ethic
Languages
Arabic
Full Professional
Timeline
Teller
TD Bank
07.2022 - Current
Dunkin’Donuts
06.2020 - 02.2022
Imperial Distributors
09.2019 - 05.2020
Century Home Care
06.2019 - 09.2019
Altranais Home Care
03.2018 - 08.2018
Walmart
09.2017 - 12.2018
Costumer service
08.2016 - 04.2017
Costumer Service
Black seed Farmers Market
05.2016 - 07.2016
Appliance Repairman
Tailor Shop in Cairo-Egypt
06.2012 - 08.2012
Undergraduate, Computer Engendering HHA certificate, CNA certificate -
Quinsigamond Community College in Worcester MA
General Education: High School Diploma -
Khaled Ibn Al Waleed in Cairo-Egypt
General study ESL 1 & 2 -
Hudson Community College in Jersey City, NJ
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