Sarah Salas
Palestine,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Palestine Regional Medical Center, enhancing diagnostic accuracy and reducing test result turnaround times. Skilled in multitasking and problem-solving, I excel in fast-paced environments, demonstrating reliability and adaptability. Achieved significant improvements in workflow management and operational efficiency.
Professional recovery specialist with strong expertise in crisis management, client support, and resource coordination. Adept at fostering team collaboration and driving impactful results through effective communication and problem-solving. Highly adaptable, ensuring seamless operations and reliable support in dynamic environments. Skilled in conflict resolution, strategic planning, and providing comprehensive recovery solutions.
Overview
13
13
years of professional experience
Work History
Recovery Coordinator
Birth Tissue Donor Services
11.2019 - Current
- Demonstrates accurate knowledge of BTDS’ standard operating procedures and policies. Demonstrates a basic understanding and knowledge of applicable regulated standards: American Association of Tissue Banks (AATB) and the Food and Drug Administration (FDA).
- Maintains confidentiality of donor information at all times and as outlined in the BTDS Confidential
Information Form - Performs and assists with birth tissue donation/acquisition process including but not limited to: donor informed consent, eligibility screening, obtaining required medical records, coordination of blood sample collection, culture and tissue acquisition/recovery, tissue labeling/packing/shipping for assigned processor schedule, completion of required BTDS donation forms, monthly reports, i.e. supply/donor ID logs or
processor requests for additional information. - Follows aseptic technique/OR protocol and at all times maintains a professional behavior with all customers, i.e. donors, hospital staff, physicians, partnering processors. Ensures BTDS/hospital infectious disease and biohazardous policies and procedures are followed to include management of BTDS acquisition clean up at acquisition location.
- Responsible for effective communication in arranging all logistics with outside agencies to ensure donor testing and tissue/sample shipping is within required specifications, i.e. sufficient blood/culture samples collected or cancelled if applicable.
- Supports BTDS and Supervisor efforts by pursuing delivery schedules and being present during assigned opportunities. Communicates non-available times promptly to ensure recovery schedules are not disrupted, i.e. sick/vacation time, changes in work schedule. Supports BTDS Recovery Tech Team efforts by filling in at
out-of-assigned areas when schedules allow and to promote mutual support. - Notifies Supervisor and assists with customer complaint resolutions and recovery issues. Communicates supply need ahead to time as to not disrupt the recovery schedule and provides input to management to improve recovery and customer service experiences.
- Managed caseloads effectively, ensuring timely follow-ups and regular progress updates for each patient.
- Maintained detailed documentation of all aspects of patient care, contributing to seamless communication across the treatment team members.
- Participated in regular case review meetings with colleagues to ensure continuity of care and consistent application of best practices.
Pathology Assistant
Palestine Regional Medical Center
04.2017 - 07.2022
- Reduced turnaround time for test results by efficiently prioritizing and organizing workload.
- Participated in quality assurance initiatives, evaluating protocols and suggesting improvements as needed.
- Streamlined workflow processes by maintaining an organized workspace and inventory of supplies.
- Actively participated in continuing education opportunities to stay current on advancements within the field of pathology.
- Enhanced diagnostic accuracy by preparing and processing tissue specimens for pathologist examination.
- Supported pathologists with accurate documentation of findings, enabling timely diagnosis and treatment plans.
- Performed complex dissections on surgical specimens, providing detailed information for pathologist analysis.
- Carried out biohazard and chemical hazard waste material disposal.
- Maintained laboratory sanitation, organization and appearance.
- Labeled and stored tissue samples and specimens, and verified specimen numbering and related requisitions.
- Prepared samples for slides and created specimen diagram.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Documented and verified patient information using laboratory information system.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Conducted wide range of laboratory tests and recorded results.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Cashier
Tom's Mini Mart
07.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Mail Room Clerk
Texas Department of Criminal Justice, TDCJ
06.2011 - 01.2013
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
Education
High School Diploma -
Buffalo High School
Buffalo, TX05-1998
Skills
- Training facilitation
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Detail Oriented
- Office Administration
- Clerical skills
- Professionalism
- Workflow Management
- Time management abilities
- Adaptability
Timeline
Recovery Coordinator
Birth Tissue Donor Services
11.2019 - Current
Pathology Assistant
Palestine Regional Medical Center
04.2017 - 07.2022
Cashier
Tom's Mini Mart
07.2016 - 04.2017
Mail Room Clerk
Texas Department of Criminal Justice, TDCJ
06.2011 - 01.2013
High School Diploma -
Buffalo High School
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