Michael Bliss
Chicago,IL
Summary
Financial Recover Coordinator Executive I seeking career advancement opportunity.
Overview
36
36
years of professional experience
Work History
Financial Recovery Coordinator- Executive I
Department of Human Services
08.2020 - Current
- Maintain effective controls for recoupment and recovery clams.
- Coordinate client benefit appeals to present for weekly management meetings as an active liaison between the local office and Bureau of Hearings and Appeals
- Complete monthly reports related to child support enforcement
- Maintain confidential client files for the National New Hire Registry.
Human Services Caseworker
Department of Human Services
05.2013 - 08.2020
- Interviewed new applicants to determine eligibility for Medical, SNAP, and Cash programs
- Completed yearly state policy certifications related health records, safety, and ethical standards
- Successfully completed one year mandatory Social Service Career Training probationary program.
TA Office Manager
Department of Human Services
08.2018 - 04.2019
- Ensured that daily attendance and timekeeping procedures were adhered to by office staff
- Effectively maintained product ordering procedures for all supplies including telephone and computer equipment
- Managed yearly inventory control count procedures.
Contracted Patient Simulator
University of Illinois at Chicago
09.2008 - 04.2013
- Trained and critiqued first year students in patient history interviewing skills.
Sales Associate
Z Gallerie
Chicago, IL
10.2001 - 12.2005
- Effectively developed and maintained new client relationships to determine their home furnishing needs.
- Generated additional revenue and individual income using commission based store financing products.
Sales Associate
Jennifer Convertibles
Chicago, IL
10.1997 - 11.1999
- Consistently awarded top monthly sales for the Chicago region.
Sales Manager
Rubin's Furniture
Madison, WI
08.1990 - 04.1997
- Successfully managed international and domestic vendor accounts
- .Participated in the opening of two store locations while training and mentoring new hire sales personnel.
Education
Certification - Addiction Studies Counseling
Harold Washington College
Chicago, IL05-2011
Bachelor of Arts - Psychology, Minor in Latin American Studies
University of Illinois at Chicago
05-2004
Skills
- Proficient in Microsoft Word, Excel, Integrated Eligibility Systems Mobius Reports and Blue Zone
- Teamwork and collaboration
- Training facilitation
- Customer service
- Client relations
- Problem resolution
- Patient confidentiality
- HIPAA compliance
Timeline
Financial Recovery Coordinator- Executive I
Department of Human Services
08.2020 - Current
TA Office Manager
Department of Human Services
08.2018 - 04.2019
Human Services Caseworker
Department of Human Services
05.2013 - 08.2020
Contracted Patient Simulator
University of Illinois at Chicago
09.2008 - 04.2013
Sales Associate
Z Gallerie
10.2001 - 12.2005
Sales Associate
Jennifer Convertibles
10.1997 - 11.1999
Sales Manager
Rubin's Furniture
08.1990 - 04.1997
Certification - Addiction Studies Counseling
Harold Washington College
Bachelor of Arts - Psychology, Minor in Latin American Studies
University of Illinois at Chicago