Sarah Saleem
The Colony,TX
Summary
Dynamic Certified Medical Assistant with hands-on experience at Interventional Spine and Pain, excelling in patient care and EMR documentation. Skilled in procedure assistance and medication preparation, I thrive in fast-paced environments, ensuring accurate medical records and fostering strong patient communication. Adaptable and detail-oriented, I am committed to enhancing patient experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CMA Externship → Part time MA
Interventional Spine and Pain
Dallas, TX
12.2025 - Current
- Roomed new and established patients and prepared them for provider evaluation
- Obtained and documented vital signs, chief complaint, and HPI in Athena EMR
- Prepared and maintained exam and treatment rooms, ensuring cleanliness and proper stocking of supplies
- Assisted providers during examinations, sterile procedures, and minor surgical procedures
- Drew up injectable medications (Botox) and assisted with administration
- Performed drug testing via urinalysis and oral swab
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Supported administrative staff by processing payments.
- Completed and submitted lab requisitions with accurate ICD-10 coding
- Assisted with post-procedure recovery, monitoring, IV removal, and patient education
- Educated patients on treatment plans, medications, procedures, and aftercare instructions
- Maintained accurate, up-to-date patient medical records and ensured all required paperwork was completed correctly
- Managed patient intake, appointment scheduling, and follow-ups via phone, in person, and online
- Verified insurance information and confirmed medications with pharmacies
- Answered phones, responded to patient inquiries, and relayed messages to providers regarding concerns, updates, and refill requests
Certified Medical Assistant – Student
Dallas Medical Assistant School
Addison, TX
10.2025 - Current
- Interview patients & obtain vital signs including blood pressure, pulse, temperature, height, & weight
- Perform patient intake and accurately document HPI and chief complaint in EMR (Tebra)
- Administer intramuscular, subcutaneous, and intradermal injections per protocol
- Perform phlebotomy and venipuncture for blood specimen collection
- Prepare exam and treatment rooms using aseptic technique
- Clean and sterilize instruments using autoclave
- Assist with and operate EKG equipment
- Maintain patient safety and infection control standards
- Maintain current BLS certification
CMA Externship
Water Tower Medical Center
Arlington, TX
11.2025 - 11.2025
- Supported Pediatrics GI and Family Practice clinic
- Roomed patients and obtained vital signs
- Documented HPI, vitals, and chief complaint in clinic EMR
- Administered point-of-care testing (strep, COVID, flu)
- Maintained clean and prepared exam rooms between patients
- Performed phlebotomy
Client Operations & Coordination Specialist
Mr. Cooper Group / Mitsui Bussan Logistics
Irving, TX
01.2023 - 04.2024
- Supported clients in high-volume, fast-paced environments with professionalism and empathy
- Maintained detailed, accurate documentation across multiple systems
- Coordinated follow-ups and issue resolution between internal teams and external partners
- Managed scheduling, tracking, and time-sensitive communications
Customer Care / RMA Coordinator
Christie Digital
Cypress, CA
09.2016 - 02.2018
- Processed documentation, orders, and returns with high accuracy
- Coordinated repairs, shipments, and customer communication
- Collaborated cross-functionally to resolve service issues
Project Coordinator / Inside Sales
AeroTurbine, Inc.
Irving, TX
09.2010 - 03.2013
- Managed inventory, sales orders, and purchase orders
- Coordinated shipments and maintained accurate records
- Communicated with vendors and customers to resolve logistics issues
Education
Bachelor of Business Administration - Finance
University of Texas at Arlington
Arlington, TX12.2007
Skills
- Patient interviews and vital signs
- EMR documentation (Athena, Tebra)
- Medication preparation and injections (IM, SQ, ID)
- EKG operation
- Phlebotomy and specimen collection
- Urinalysis and point-of-care testing
- Room preparation and sterile technique
- Instrument sterilization and infection control
- Post-procedure patient recovery and education
- Appointment scheduling and follow-up calls
- Patient check-in and intake
- Insurance and ID verification
- Accurate medical record maintenance
- Professional patient communication
- High-volume documentation and coordination
- EMR: Athena, Tebra
- Microsoft Office (Excel, Word, PowerPoint)
- Windows, Mac OS, Google Workspace
- Typing: 55 WPM
- Strong patient communication and customer care
- High attention to detail and accuracy
- Calm under pressure; adaptable and reliable
- Fast learner in clinical environments
- Time management & multitasking
- Comfortable in fast-paced healthcare settings
- Bilingual
Certification
- Basic Life Support (BLS/CPR) – AHA, 12/06/25
- Certified Clinical Medical Assistant (CCMA), In Progress, Dallas Medical Assistant School, Addison, TX, 10/01/25, 02/01/26
Administrative Front Office Skills
- Appointment scheduling and follow-up calls
- Patient check-in and intake
- Insurance and ID verification
- Accurate medical record maintenance
- Professional patient communication
- High-volume documentation and coordination
Timeline
CMA Externship → Part time MA
Interventional Spine and Pain
12.2025 - Current
CMA Externship
Water Tower Medical Center
11.2025 - 11.2025
Certified Medical Assistant – Student
Dallas Medical Assistant School
10.2025 - Current
Client Operations & Coordination Specialist
Mr. Cooper Group / Mitsui Bussan Logistics
01.2023 - 04.2024
Customer Care / RMA Coordinator
Christie Digital
09.2016 - 02.2018
Project Coordinator / Inside Sales
AeroTurbine, Inc.
09.2010 - 03.2013
Bachelor of Business Administration - Finance
University of Texas at Arlington