Compassionate Case Manager experienced in working with unaccompanied minor under the care of the Office of Refugee and Resettlement (ORR) to reunify the child safely and efficiently environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable case management experienced with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
November 2022 - Present | 2 years 3 months | CBP Project
Unification Specialist
October 2022 - November 2022 | Afghan Project
Call Center
Unification Specialist
July 2021 - October 2022 | 1 year 3 months | Pecos Children's Center (PCC) EIS
Case Manager