Summary
Overview
Work History
Education
Skills
Additional Information - References
Personal Information
Timeline
Generic

Sarah Sanchez

San Antonio,TX

Summary

Compassionate Case Manager experienced in working with unaccompanied minor under the care of the Office of Refugee and Resettlement (ORR) to reunify the child safely and efficiently environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable case management experienced with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Overview

6
6
years of professional experience
1
1
Language

Work History

Field Operations Case Manager

The Providencia Group
07.2021 - Current


November 2022 - Present | 2 years 3 months | CBP Project

  • In the first 24 hours after an unaccompanied child arrives to custody, initiate contact with a potential sponsor.
  • As a first step towards placement, requests the parent/guardian send the UC's birth certificate, proper documentation and verification of the child’s/sponsor identity allows to confirm any relationship with the sponsor.
  • Interviewed with the unaccompanied child (Onsite- Del Rio Border Patrol Sector), which include questions about whom she/he expects to live with in the United States, and whether the child knows other adults present in the United States. This information allows to identify multiple potential sponsors and order them by preference of release.
  • Completed TDY assignments and serve onsite to assist Del Rio, TX Border Patrol Agents.


Unification Specialist

October 2022 - November 2022 | Afghan Project

Call Center

  • Coordinated case management and work and family reunification services for unaccompanied Afghan children.
  • Maintain contact with interpreter to assist Afghan children during their reunification process.


Unification Specialist

July 2021 - October 2022 | 1 year 3 months | Pecos Children's Center (PCC) EIS


  • Coordinated case management and family reunification services for unaccompanied children (UC) in Emergency Influx Shelter Pecos Children's Center (PCC) (EIS).
  • Initiated and maintained direct contact with each UC, family, and potential sponsor while the UC was under the care of the Office of Refugee and Resettlement (ORR) to reunify the child safely and efficiently.
  • Successfully reunified unaccompanied minors.
  • Facilitated timely and safe release of unaccompanied children to identified family members or authorized caregivers/custodian.
  • Reported significant incident reports with ORR policies, procedures, and documented the provision of services to child's respective case.
  • Completed TDY assignments and serve onsite, completing case audits to ensure that the remote case managers were in compliance.



Data Entry Clerk

San Antonio Independent School District
San Antonio , Texas
08.2020 - 06.2021
  • Responsible for accurately inputting student and administrative data into the school management system, maintaining accurate records, and ensuring data integrity while adhering to confidentiality guidelines.

Case Manager

SOSI
San Antonio , TX
03.2021 - 05.2021

Case Manager

  • Initiated and maintained direct contact with each UC, family, and potential sponsor while the UC was under the care of the Office of Refugee and Resettlement (ORR) to reunify the child safely and efficiently.
  • Successfully reunified unaccompanied minors.
  • Facilitated timely and safe release of unaccompanied children to identified family members or authorized caregivers/custodian.

Case management/ Visitation Monitor

Alamo Heights Counseling/Child Protective Services
06.2019 - 04.2021
  • I assisted children who were placed in Child Protective Services and reviewed files for children placements
  • I worked with shelters and foster homes for children to get a placement until case was resolved
  • Worked with organizations to get children help with medical, physical trauma or other needs child/parent might have
  • I also assisted with visitation monitoring of child and parents at times
  • Filed documents and made sure paperwork was in order

Education

Masters Social Work

Our Lady of The Lake University
San Antonio, TX
05.2001 -

Bachelors Social Work

Our Lady of The Lake University
San Antonio, TX
08-2023

Associates Liberal Arts

Northwest Vista College
San Antonio, TX
08-2020

Skills

  • Customer Service

  • Bilingual Proficiency

  • Customer Care

  • Microsoft Word

  • Childcare

  • Child Protective Services

  • Office Administration

Additional Information - References

Upon Request

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Field Operations Case Manager

The Providencia Group
07.2021 - Current

Case Manager

SOSI
03.2021 - 05.2021

Data Entry Clerk

San Antonio Independent School District
08.2020 - 06.2021

Case management/ Visitation Monitor

Alamo Heights Counseling/Child Protective Services
06.2019 - 04.2021

Masters Social Work

Our Lady of The Lake University
05.2001 -

Bachelors Social Work

Our Lady of The Lake University

Associates Liberal Arts

Northwest Vista College
Sarah Sanchez