SARAH SATTES
Health And Life Insurance Agent
St. Albans
Summary
Insightful Insurance Sales Agent bringing insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager/Bartender
Old Main Cafe
01.2013 - Current
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled $1000+ cash on daily basis, which built trustworthiness and loyalty with owners.
Health and Life Insurance Agent
American Income Life Insurance Company
02.2025 - 04.2025
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Maintained high standards of customer service by building relationships with clients.
First Settlement Physical Therapy
08.2021 - 11.2021
- Managed insurance authorizations for patients.
- Maintained a sanitized and safe work environment.
- Helped Physical Therapist and Physical Therapist Assistants with patients.
- Performed ultrasounds on targeting areas to help relieve pain in patients.
- Familiar computer skills with Raintree, Word, Excel, and Powerpoint.
- Managed all Therapist and Therapist Assistants schedules to make sure all patients received care.
- Strong personable skills with patients and fellow employees.
Food Server
Marshall Hall Of Fame Cafe
12.2009 - 05.2012
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales by 10% up selling top rated foods and cocktails.
Hostess/Hostess Trainer
O'Charley's Restaurant
06.2006 - 07.2009
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Managed over 50 customer calls daily while managing other duties.
Education
No Degree - Psychology
Ohio University
Ironton, OH 05.2001 -
High School Diploma - undefined
Fairland High School
Proctorville, OH05.2010
Skills
- Engaging personality
- Staff Management
- Clear and effective communication
- Handling difficult customers
- Highly reliable
- Attentive service
- Sales expertise
- Well organized
- Office management experience
Certification
Licensed [Health and Life Insurance] - [March 2025-present]
Timeline
Licensed [Health and Life Insurance] - [March 2025-present]
03-2025
Health and Life Insurance Agent
American Income Life Insurance Company
02.2025 - 04.2025
First Settlement Physical Therapy
08.2021 - 11.2021
Manager/Bartender
Old Main Cafe
01.2013 - Current
Food Server
Marshall Hall Of Fame Cafe
12.2009 - 05.2012
Hostess/Hostess Trainer
O'Charley's Restaurant
06.2006 - 07.2009
No Degree - Psychology
Ohio University
05.2001 -
High School Diploma - undefined
Fairland High School
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