Sarah Saylor
Pine Hill
Summary
Adaptable professional with a focus on customer satisfaction and operational excellence. Skilled in managing high-volume inquiries and leading teams to improve service delivery. Ready to leverage communication skills to drive impactful results.
Overview
2027
2027
years of professional experience
Work History
Clearance Specialist
Admiral Insurance Company
Moorestown, NJ
10.2025 - Current
- Reviewed and processed clearance applications to ensure compliance with regulatory standards.
- Assisted in maintaining accurate documentation for clearance approvals and denials.
- Collaborated with team members to streamline application review processes and improve efficiency.
Restaurant Manager
Lions Gate
Voorhees, NJ
02.2025 - 10.2025
- Managed daily restaurant operations, ensuring efficient service and high customer satisfaction.
- Monitored financial performance, analyzing sales data to identify trends and opportunities for growth.
- Developed and implemented inventory management processes to reduce waste and improve cost efficiency.
- Trained and supervised staff on food safety protocols and customer service standards.
- Led team meetings to foster communication, address challenges, and promote a positive work environment.
Contact Center Associate
Wawa
Remote
2020 - 02.2025
- Managed high-volume calls while maintaining composure and professionalism.
- Assisted customers in resolving inquiries and issues efficiently.
- Documented customer interactions accurately within CRM systems.
- Collaborated with team members to enhance service delivery processes.
Restaurant Manager
Bertuccis Restaurant
Mount Laurel, NJ
2014 - 2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced menu offerings by collaborating with chefs on seasonal specials and customer feedback integration.
- Implemented marketing strategies to increase local visibility and drive customer engagement through social media platforms.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Coordinated with suppliers to maintain adequate stock levels and negotiate favorable terms.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Rancocas Valley Regional High School
Mount HollySkills
- Document verification
- Record management
- Security clearance expertise
- Organizational skills
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Active listening
Timeline
Clearance Specialist
Admiral Insurance Company
10.2025 - Current
Restaurant Manager
Lions Gate
02.2025 - 10.2025
Contact Center Associate
Wawa
2020 - 02.2025
Restaurant Manager
Bertuccis Restaurant
2014 - 2020
High School Diploma -
Rancocas Valley Regional High School