Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Schaffer

Philadelphia,PA

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Secretary

Newtown Heating and Air Conditioning, Inc.
02.2024 - 06.2025
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Counter Server

Lovebird PA
09.2023 - 01.2024
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Reconciled cash drawer and corrected any errors.
  • Updated displays, cases and other customer-facing areas to promote and showcase new items.

Front of House Employee

Zoe's Kitchen Inc.
09.2021 - 02.2023
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Managed multiple tasks in a high-volume environment.


Education

Bachelor of Arts - Public Relations

Temple University
Philadelphia, PA
05-2028

Skills

  • Prioritization and time management
  • Appointment coordination
  • Customer service
  • Product knowledge
  • Interpersonal communication
  • Conflict resolution

Certification

  • Licensed Real Estate Agent - June 2025

Timeline

Secretary

Newtown Heating and Air Conditioning, Inc.
02.2024 - 06.2025

Counter Server

Lovebird PA
09.2023 - 01.2024

Front of House Employee

Zoe's Kitchen Inc.
09.2021 - 02.2023

Bachelor of Arts - Public Relations

Temple University

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