Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Schneider

Virginia Beach,VA

Summary

Experienced with building and maintaining client relationships that create a bond and loyalty. Delivering VIP service and excellent communication to all clients is my main priority. Leading my team with positivity, understanding and empathy are are keys to a healthy work environment.

Overview

7
7
years of professional experience

Work History

Director of Client Services

Honaker Aviation
05.2025 - Current
  • Built and maintained client relationships by responding to inquiries, assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Supervised daily operations of my team members, customer satisfaction, and employee productivity.
  • Generating quotes and trip planning, all while offering VIP services to clients.
  • Managing a fleet of 15 aircraft; lights, mids and heavy's, part 91 & 135.

Client Service Representative

Honaker Aviation
04.2023 - 05.2025
  • Maintained an accurate schedule for a 15 jet fleet with attention to detail.
  • Developed strong relationships with clients through strong customer service and a professional demeanor.
  • Worked with aircraft crew on travel accomodations and fuel planning.
  • Adapted quickly to incoming changes on fleet movement, crew assignments, etc.


Surgery Scheduler

Advanced Regional Surgery Center
07.2020 - 09.2021
  • Verified insurance coverage on scheduled surgeries.
  • Maintained a high volume schedule with multiple surgeons.
  • Communicated with patients on pre-surgery needs.


Emergency Room Registrar

Clark Memorial Hospital
11.2018 - 06.2020
  • Expedited the admission process by a quick registration, creating a better flow of patients in the ER.
  • Applied quick learning to a fast paced environment.
  • Learned patient satisfaction in the ER.

Education

Jeffersonville High School
Jeffersonville, IN

Skills

  • Customer satisfaction
  • Client relationships
  • Communication skills
  • Attention to detail
  • Positive attitude
  • Team leadership
  • Problem resolution
  • Decision-making
  • Managing skills

Timeline

Director of Client Services

Honaker Aviation
05.2025 - Current

Client Service Representative

Honaker Aviation
04.2023 - 05.2025

Surgery Scheduler

Advanced Regional Surgery Center
07.2020 - 09.2021

Emergency Room Registrar

Clark Memorial Hospital
11.2018 - 06.2020

Jeffersonville High School

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