Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Schwarz

Sarah Schwarz

Aberdeen,North Carolina

Summary

Highly motivated and energetic IT Technician with a proven track record of reliability and a strong background in repairing, maintaining, and upgrading diverse technology-related equipment. Knowledgeable at troubleshooting technical issues, I strive for smooth operations with minimal disruptions due to equipment or network failures. Known for problem-solving and relationship-building skills, I seek a new opportunity within a forward-thinking company that values growth, professional development, and teamwork. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Technology Assistant/ Technician

Moore County Schools IT Department
06.2023 - Current
  • Interpreting technology-related documentation
  • Managing inventory
  • Utilizing work-order tracking systems to streamline repairs and maintenance
  • Skilled in Microsoft Windows environments, efficiently handling OS updates and driver installations
  • Communicating effectively with users and technology staff, contributing to short-term and long-term technology planning
  • Effectively conveying complex technical information to non-technical staff, contributing to the smooth operation of technology systems
  • Researched and implemented new technologies and equipment.
  • Training technical and non-technical staff on proper operating procedures and maintaining comprehensive network structure and service records documentation
  • Actively engaging in ongoing education through college classes, work-related seminars, and general industry literature to stay current with evolving technology software and hardware.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Office Administration Assistant

Moore County Schools/ New Century Middle School
09.2019 - 09.2023
  • Facilitated effective communication and collaboration between parents, students, and educators
  • Scheduled and maintained interactive school calendar for 80 staff members and after-school activities
  • Organized meetings and events for administrative staff, including site reservations, attendee confirmation, and logistical coordination
  • Provided exceptional customer service by answering multiple phone lines and staying informed of academic and non-academic matters
  • Communicated daily with students, parents, staff, vendors, and medical personnel to ensure smooth operations
  • Created and maintained spreadsheets and documents using Google Workspace, Excel, and Microsoft Word to manage records
  • Troubleshot and maintained office equipment to ensure smooth operations
  • Conducted security screenings of visitors and staff according to school board and law enforcement policies for safety
  • Assisted with student/parent relations by processing complaints and providing necessary resources.

Education

B.S., INFORMATION TECHNOLOGY -

North Carolina A&T
GREENSBORO, NC
2026

Transfer Degree - undefined

Sandhills Community College
PINEHURST, NC
08.2023

Skills

  • System Troubleshooting
  • Responsive
  • Issue Analysis
  • Equipment Repair
  • Customer Service
  • Workload Management
  • Documentation And Reporting
  • Multitasking and Organization
  • Inventory Oversight
  • Troubleshooting
  • Hardware Installation
  • Issue Resolution
  • Staff education and training
  • Maintenance and repairs
  • Attention to Detail
  • Tech-Savvy

Timeline

Technology Assistant/ Technician

Moore County Schools IT Department
06.2023 - Current

Office Administration Assistant

Moore County Schools/ New Century Middle School
09.2019 - 09.2023

B.S., INFORMATION TECHNOLOGY -

North Carolina A&T

Transfer Degree - undefined

Sandhills Community College

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Sarah Schwarz