Sarah Serrano
Chula Vista
Summary
Bright-minded and driven student with a strong commitment to completing tasks with efficiency and excellence. Collaborates effectively in team environments and communicates clearly to identify and implement solutions. Known for diligence, integrity, and a consistent dedication to achieving high standard.
Overview
2
2
years of professional experience
Work History
Apparel Associate
Dicks Sporting Goods
08.2023 - Current
- Responsible for organizing apparel and related inventory throughout the store to meet presentation standards
- Replenished the highest volume of apparel items in June, exceeding team averages and optimizing product availability for customers
- Assists with BOPIS orders by swiftly picking and packing items for in-store pickup, ensuring fast and accurate order fulfillment.
- Proactively approaches and greets customers to understand their needs to support their shopping experience
Retail Sales Associate
Dicks Sporting Goods
Chula Vista
- Efficiently processes customer sales transactions and returns, adhering to front-end procedures to ensure a smooth and accurate checkout experience
- Drives customer engagement by promoting loyalty programs, warranty sales, and private label credit card enrollments
- Upholds company standards by strictly adhering to policies related to safety, loss prevention, and operational procedures, minimizing errors and maintaining store compliance
- Fosters a collaborative and inclusive environment by taking initiative and creating a positive atmosphere for both teammates and customers
Education
Bachelor of Science - Management Information Systems
Fowler College of Business, San Diego State University
San Diego, California08-2026
Associate of Science - Business Administration
Southwestern College
Chula Vista, CA05-2024
Skills
- SQL
- Python
- Excel
- Canva
- Java
- HTML
Affiliations
- Hispanic Business Student Association (HBSA), SDSU, 9/24-12/24
- Associated Information Technology Professionals (AITP), SDSU, 02/25 - Present
- American Marketing Association (AMA), SDSU 02/25 - Present
Projects
Border-Crossing Entry Database Project
- Extracted a sample of a database from the Bureau of Transportation Statistics to create an SQL Schema and Graph
- Analyzed the findings
Timeline
Apparel Associate
Dicks Sporting Goods
08.2023 - Current
Retail Sales Associate
Dicks Sporting Goods
Bachelor of Science - Management Information Systems
Fowler College of Business, San Diego State University
Associate of Science - Business Administration
Southwestern College
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