Sarah Sewah
Scranton,PA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Efficient Medical Biller known for exceptional productivity and task completion speed. Skilled in medical coding, insurance verification, and claim processing. Excel in time management, problem-solving, and adaptability to ensure smooth billing operations and patient satisfaction.
Efficient billing and posting clerk with background in managing accurate and timely billing processes, including invoices and account statements. Possess strong organizational skills and adept at data analysis to ensure billing accuracy, leading to improved customer satisfaction. Proven track record in streamlining procedures for more efficient workflow and reducing discrepancies in financial postings.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Medial billing specialist
Traditional Home Health Care and Hospice
Scranton, Pa
07.2024 - Current
- Processed medical claims for home health and hospice services efficiently.
- Verified patient information to ensure accurate billing and compliance.
- Managed denial resolutions and appeals
- for various insurance providers.
- Maintained detailed records of billing transactions and patient accounts.
- Knowledge of 1500 and 1450 forms
- Communicated with patients regarding billing inquiries and payment plans.
- Trained new staff on billing procedures and software systems.
- Reviewed insurance policies to understand coverage limitations and requirements.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Adhered to HIPAA regulations when handling confidential patient information.
- Posted charges, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Applied payments, adjustments, and denials into medical manager system.
Pharmacy Technician
CVS Pharmacy
Scranton, Pa
08.2019 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Managed medication inventory, ensuring optimal stock levels at all times.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained cleanliness and organization of pharmacy work areas consistently.
- Trained new pharmacy technicians on operational procedures and safety protocols.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
Sales Associate
Mill bedding
Scranton, Pa
06.2015 - 07.2019
- Assisted customers in locating merchandise and understanding product features.
- Maintained cleanliness and organization of the sales floor and product displays.
- Provided product recommendations based on customer needs and preferences.
- Engaged customers through friendly interactions to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
Capella University
Associate of Science - Business Administration And Management
Lucerne County Community College
Scranton, PA 09.2021 - 05.2023
Skills
- Medical coding
- Patient account management
- Insurance verification
- Prescription processing
- Claim submission
- Patient profile data entry
- Healthcare compliance
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- CPT coding
- Medical billing
- Money handling
- Excellent people skills
- Sales strategies
- Teamwork and collaboration
- Complex Problem-solving
- Flexible schedule
- Client service
- Business development
- Verbal and written communication
- Customer service
Languages
English
Full Professional
Timeline
Medial billing specialist
Traditional Home Health Care and Hospice
07.2024 - Current
Associate of Science - Business Administration And Management
Lucerne County Community College
09.2021 - 05.2023
Pharmacy Technician
CVS Pharmacy
08.2019 - Current
Sales Associate
Mill bedding
06.2015 - 07.2019
Capella University