Healthcare operations leader with a focus on ophthalmology and practice management. Successfully managed the daily operations of a startup surgery center, enhancing clinical and administrative processes while driving business growth and improving patient experiences.
Overview
7
7
years of professional experience
Work History
General Manager
Near & Far Vision Partners
Bothell, WA
2025.09 - 2026.07
Coordinated daily operations of a startup elective ophthalmic surgery center, integrating clinical, surgical, administrative, performance, and financial activities to enhance service delivery.
Developed strategic initiatives to enhance organizational performance and support sustainable growth.
Managed inventory, purchasing, vendor coordination, physician licensure compliance, accounts payable, and staff scheduling to streamline operational efficiency.
Supported marketing efforts, patient education, AI initiatives, and business development while providing surgical support and promoting a positive patient experience.
Surgical Technician/Medical Assistant
Cascadia Surgical
Mount Vernon, WA
2024.09 - 2025.09
Assist surgeons during cataract, corneal, glaucoma, plastic and oculoplastic procedures while maintaining sterile technique.
Prepared and positioned patients for surgical procedures, ensuring appropriate draping of surgical sites to maintain sterility and patient comfort.
Prepare surgical instruments and donor tissue, document cases, and support patients throughout the perioperative and discharge process.
Trained new staff on operating room procedures and enforced best practices for safety, enhancing team competency.
Surgical/Ophthalmic Technician
King Lasik/K2 Vision
Vancouver, WA
2022.03 - 2024.09
Ensured readiness of surgical instruments for various vision correction procedures to support efficient operations.
Facilitated pre-operative assessments for vision correction procedures to ensure patient readiness and safety.
Educated patients on post-operative care and expectations to enhance recovery experience.
Coordinated inventory management, surgical scheduling, patient counseling, diagnostic testing, and development of clinical protocols to streamline operations.
Trained new staff on procedures and patient interaction technique.
Optometric Technician
Valley Vision
Ellensburg, WA
2022.01 - 2022.03
Performed ophthalmic workups, diagnostic testing, EMR documentation, patient education, and physician support.
Conducted preliminary tests including visual acuity and color vision assessments.
Prepared examination rooms and maintained equipment cleanliness to support efficient patient flow.
Coordinated patient appointments and follow-up visits to enhance scheduling efficiency.
Assessed urgency of incoming emergency phone calls and directed patients to appropriate care.
Office Manager, Patient Care Coordinator
Inland Hearing Aids
Ellensburg, WA
2019.09 - 2022.01
Coordinated appointment scheduling for patients and staff.
Managed daily office operations and ensured smooth workflow.
Facilitated communication between patients, audiologists, and insurance providers.
Assisted in patient record maintenance and confidentiality compliance.
Oversaw inventory management of hearing aids and supplies.
Developed office procedures to enhance efficiency and organization.
Liaised with vendors for procurement of office equipment and services.
Education
General prerequisite coursework - surgical technology studies
Yakima Valley College
Skills
Office-Based Surgery Center (OBS)
Ophthalmology
Surgical Assisting
Practice Operations
Management
Operational Strategy
Staff Coordination
Vendor Relations
Supply chain management
Regulatory Compliance
Business Development
Microsoft Office, Word, Excel
Team oversight
Patient education
Timeline
General Manager
Near & Far Vision Partners
2025.09 - 2026.07
Surgical Technician/Medical Assistant
Cascadia Surgical
2024.09 - 2025.09
Surgical/Ophthalmic Technician
King Lasik/K2 Vision
2022.03 - 2024.09
Optometric Technician
Valley Vision
2022.01 - 2022.03
Office Manager, Patient Care Coordinator
Inland Hearing Aids
2019.09 - 2022.01
General prerequisite coursework - surgical technology studies