Sarah Slattery
Stow,OH
Summary
Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
Upright
12.2021 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Store Manager
Sport Clips
01.2021 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Inside Property Claims Adjuster II
Allstate Insurance Co
10.2018 - 01.2021
- Exercised proper judgment and decision making to analyze over 30 claims per week.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Prepared reports of findings of investigations.
Sales Consultant
Progressive
11.2016 - 04.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
High School Diploma -
Mentor High School
Mentor06.2013
Skills
- Business Development
- Schedule Management
- Excellent negotiation skills
- Partnership Development
- Territory Management
- Customer Relations
- Strategic Planning
- Systems and software expertise
Timeline
Senior Account Manager
Upright
12.2021 - Current
Store Manager
Sport Clips
01.2021 - 12.2021
Inside Property Claims Adjuster II
Allstate Insurance Co
10.2018 - 01.2021
Sales Consultant
Progressive
11.2016 - 04.2018
High School Diploma -
Mentor High School
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