Sarah Smith
Atchison,KS
Summary
Dedicated professional in hospital medicine, recognized for strong attention to detail and reliability. Successfully coordinated quality audits and documentation processes, driving enhancements in billing accuracy and patient care outcomes. Committed to fostering collaboration among healthcare teams for optimal results.
Overview
15
15
years of professional experience
Work History
Hospitalist Practice Specialist I
SCP Health
Lafayette, LA
10.2018 - Current
- Coordinate daily practice operations to support provider efficiency and workflow. Ensure accurate documentation and billing through chart reviews and compliance support. Manage schedules and census tracking, ensuring timely communication across teams. Coordinate with field operations team to analyze and provide feedback to leadership teams. Daily reconciliation of relative facility census to ensure all assigned patients are verified. Arrange and assist with new provider onboarding, credentialing, including training and orientation. Participate in process improvement efforts to enhance satisfaction and operational performance. Support telemedicine, patient experience, and post discharge engagement initiatives.
Recruiting and Engagement Coordinator
Home Instead Senior Care Home
Saint Joseph, MO
04.2018 - 10.2018
- Reflect the core values of Genuine Senior Care an independently owned and operated Home Instead Senior Care franchise. Answer each employment inquiry in a friendly, professional and knowledgeable manner. Develop and implement new recruitment strategies online and within the community. Schedule and conduct applicant interviews in an efficient and professional manner. Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships. Monitor, mediate, and log all client and CAREGiver activity utilizing the software system. Schedule CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution. Adhere to all company policies, procedures and business ethics codes and ensures that they ae communicated and implanted within the team. Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. Developed training materials for new staff, ensuring consistency in client care standards.
Insurance Clerk/Patient Financial Counselor
St. Francis Hospital & Health Services
Maryville, MO
09.2010 - 06.2017
- Registering patients, answering phones, transferring calls, and providing excellent customer service. Providing confidential communication to the patients and family. Ensuring proper medical information is obtained for treatment by the medical staff. Routing mail and charts to the doctors, while answer incoming calls in a polite and professional manner. Identify patients with particular needs and solve problems accordingly. Enter information in system for appointment scheduling, rescheduling and cancellation. Work insurance claims for payments, denial, and resubmissions. Contact insurance companies for payments, claim status, and insurance coverage. Posting electronic funds and manual checks. Balance money at end of each day to insure it’s entered properly. Distributing mail to designated areas. Counseled patient about financial planning, budgeting and debt management. Worked patients account in a timely manner and sent to collection agency. Collected deposits for clinic admissions. Helped patients fill out application forms. Prepared bankruptcies, and billing request from lawyer offices. Assisted in the development of personalized financial plans based on patient needs and circumstances.
Education
No Degree - Nursing Leadership And Management
Maple Woods Community College
Kansas CityHigh School Diploma -
North Nodaway R-VI
Hopkins, MO05-2009
Skills
- Patient safety
- Ethical practice
- Hospital medicine
- Resource utilization
- Compassion and empathy
- Teamwork and collaboration
- Problem-solving
- Reliability
- Multitasking
- Attention to detail
- Medical documentation
Timeline
Hospitalist Practice Specialist I
SCP Health
10.2018 - Current
Recruiting and Engagement Coordinator
Home Instead Senior Care Home
04.2018 - 10.2018
Insurance Clerk/Patient Financial Counselor
St. Francis Hospital & Health Services
09.2010 - 06.2017
No Degree - Nursing Leadership And Management
Maple Woods Community College
High School Diploma -
North Nodaway R-VI