Sarah Smith
Chicago,IL
Summary
Dynamic bartender with proven expertise in cocktail preparation, cash management, and customer relationship management. Recognized for exceptional service and training abilities, ready to enhance guest experiences and drive sales.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Bartender & Trainer
Federales
Chicago, Illinois
05.2019 - Current
- Prepared and served diverse cocktails while ensuring exceptional guest experiences in high-pressure environments.
- Trained new employees on operational procedures, including drink preparation and upselling techniques.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Honored as employee of the year in 2025 for exceptional performance
Bartender
Stretch
Chicago , IL
03.2021 - Current
- Create engaging guest interactions for repeat service and positive memorable experiences
- Enhanced team performance by contributing innovative ideas and solutions.
- Provided exceptional customer service in a fast-paced bar environment.
Bartender
Parlor Pizza Bar
Chicago, Illinois
09.2022 - 12.2025
- Provided prompt and friendly service to enhance guest dining experiences.
- Recognized by management for exceptional customer service delivery
- Assisted with customer requests and answered questions to improve satisfaction.
Bartender & Trainer
Benchmark
Chicago, IL
08.2017 - 10.2024
- Mixed cocktails and beverages based on customer preferences and menu specifications.
- Delivered exceptional customer service to create a welcoming atmosphere for patrons.
- Performed closing manager duties, ensuring smooth end-of-day operations.
- Recognized as Employee of the Year in 2023 for outstanding performance.
Bartender & Trainer
Highline Bar + Lounge
Chicago, Illinois
2015 - 2022
- Achieved Employee of the Year recognition in 2018 for outstanding performance.
- Requested by corporate team and clients for private events both on-site and off-site.
- Evaluated trainee performance and provided constructive feedback for continuous improvement.
Education
Bachelor of Science - Elementary Education
DePaul University
Chicago, IL01-2009
Skills
- Cocktail preparation
- Cash management
- Sales enhancement
- Customer service
- Food and beverage knowledge
- Employee training
- Positive guest interactions
- Team player attitude
- Performance recognition
Accomplishments
Employee of the Year 2018, 2023 & 2025
Certification
Basset & Illinois Servesafe certified
Timeline
Bartender
Parlor Pizza Bar
09.2022 - 12.2025
Bartender
Stretch
03.2021 - Current
Bartender & Trainer
Federales
05.2019 - Current
Bartender & Trainer
Benchmark
08.2017 - 10.2024
Bartender & Trainer
Highline Bar + Lounge
2015 - 2022
Bachelor of Science - Elementary Education
DePaul University