Sarah Smith
Ronkonkoma,NY
Summary
Proficient in customer service, patient care, staff scheduling, and job site management. Demonstrated ability to maintain high performance standards while managing multiple responsibilities. Committed to continuous learning and knowledge sharing to enhance team effectiveness. Proven track record of striving for excellence in every role undertaken.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Owner/Operator
A-Frame Construction LLC
Ronkonkoma, New York
05.2025 - Current
- Oversaw all aspects of construction projects from initiation to completion.
- Managed project timelines to ensure on-time completion of construction tasks.
- Coordinated subcontractors and suppliers to enhance job site workflow.
- Implemented safety protocols to ensure secure work environments for workers.
- Conducted inspections to maintain compliance with building codes and regulations.
- Resolved on-site issues promptly to reduce project disruptions.
- Clarified project specifications through regular communication with clients.
- Assisted with budgeting and cost estimation for diverse construction projects.
Mail Carrier
USPS
Mastic, New York
12.2022 - 08.2025
- Delivered mail and packages along designated routes, ensuring timely and reliable service.
- Coordinated delivery schedule to achieve on-time delivery of all mail items.
- Sorted incoming mail according to postal regulations and delivery routes.
- Operated delivery vehicle while strictly adhering to safety protocols.
- Engaged with customers to resolve inquiries and enhance overall service experience.
- Provided consistent, friendly customer service during all deliveries.
- Maintained accurate records of deliveries and returns for accountability.
- Collaborated with team members to enhance delivery processes and workflows.
204-B (Interim supervisor)
USPS
Lake Grove, New York
12.2023 - 02.2025
- Supervised daily operations, ensuring timely mail delivery and high service quality.
- Managed customer inquiries, resolving service issues efficiently.
- Trained new employees on USPS procedures and safety protocols.
- Monitored inventory levels for supplies, ensuring equipment maintenance.
- Coordinated team schedules to align workforce with operational demands.
- Conducted performance evaluations, delivering constructive feedback and fostering employee development.
- Implemented workflow improvements to enhance team productivity.
- Ensured consistent compliance with USPS policies and federal regulations.
CNA
Oasis Nursing And Rehab
Center Moriches, New York
12.2013 - 12.2022
- Monitored vital signs, promptly reporting changes to nursing staff.
- Supported residents in daily living activities, enhancing their comfort and independence.
- Collaborated with healthcare team to implement tailored care plans.
- Accurately documented patient care activities in electronic health records.
- Delivered emotional support and companionship, fostering a sense of community and improving resident morale.
- Ensured cleanliness and safety of resident living spaces and common areas, contributing to a healthy environment.
Stay at Home Parent
Self-employeed
Ronkonkoma, New York
01.2010 - 11.2013
- Coordinated family events and playdates to strengthen community connections.
- Implemented meal planning and preparation to promote healthy eating habits.
- Developed budgets for household expenses and savings management.
- Oversaw daily household operations and schedules to ensure smooth family activities.
Office Assistant
Dr. Zeenat Hussain
East Setauket, New York
01.2008 - 12.2009
- Coordinated scheduling and appointments for patient consultations and follow-ups to enhance patient experience.
- Processed insurance claims and verified patient eligibility for services rendered.
- Maintained accurate patient records and organized office files, facilitating efficient access for staff.
- Handled incoming calls, addressing patient inquiries with professionalism.
- Managed communication between patients, medical staff, and external vendors, ensuring timely information exchange.
- Assisted in preparing medical reports and correspondence for physician review.
- Maintained office supplies inventory, ordering necessary materials.
- Supported staff with administrative tasks to ensure efficient office operations.
Education
Some College (No Degree) - Nursing
Suffolk County Community College
Selden, NYSkills
- Project management
- Cost estimation and budgeting
- Construction compliance
- Subcontractor coordination
- Compliance inspection
- Safety protocol implementation
- Quality control
- Risk management
- Workflow optimization
- Schedule management
- Team supervision
- Client engagement
- Effective communication
- Conflict management
- Team leadership
- Performance evaluation
- Employee development
- Resource allocation
- Time management
- Record keeping
- Customer support
- Problem solving
- Verbal communication
- Relationship building
- Resource allocation
Certification
- General Contractor
Accomplishments
- Employee of the month twice during employment at Oasis Nursing and Rehab
- Employee of the Year 2015 at Oasis Nursing and Rehab
Timeline
Owner/Operator
A-Frame Construction LLC
05.2025 - Current
204-B (Interim supervisor)
USPS
12.2023 - 02.2025
Mail Carrier
USPS
12.2022 - 08.2025
CNA
Oasis Nursing And Rehab
12.2013 - 12.2022
Stay at Home Parent
Self-employeed
01.2010 - 11.2013
Office Assistant
Dr. Zeenat Hussain
01.2008 - 12.2009
Some College (No Degree) - Nursing
Suffolk County Community College