Sarah Sorensen
OGDEN
Summary
Detail-oriented Quality Control Specialist with a strong focus on process improvements and corrective action planning. Proven ability to enhance product quality and reduce customer complaints through effective collaboration and training.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Quality Control Specialist
Utah State Prison Commissary
Salt Lake City, UT
03.2025 - 07.2026
- Implemented process improvements to enhance product quality and operational efficiency.
- Collaborated with team members to troubleshoot and resolve quality-related issues.
- Maintained detailed documentation of inspection results and corrective actions taken.
- Trained new staff on quality control procedures and best practices for product handling.
- Assisted in the development of training materials for ongoing quality assurance processes.
- Monitored inventory levels to ensure availability of high-quality commissary items.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
- Implemented a robust documentation system, ensuring accurate tracking of quality metrics and trends over time.
- Created and maintained several databases to track statistical data.
- Reported problems and concerns to management.
Sanitation Specialist
Northrup Grumman
Magna, UT
04.2023 - 01.2024
- Ensured compliance with safety and sanitation protocols across all operational areas.
- Conducted regular inspections to identify and rectify hygiene violations.
- Trained new team members on sanitation procedures and safety standards.
- Implemented improvements in cleaning processes to enhance efficiency and effectiveness.
- Monitored inventory levels of cleaning supplies, ensuring availability for operations.
Marketing Manager
Coldfront Firearms
West Valley City, UT
06.2020 - 08.2022
- Developed and executed marketing strategies to enhance brand visibility and drive customer engagement.
- Analyzed market trends and consumer data to inform strategic decision-making and optimize marketing efforts.
- Managed social media campaigns, increasing follower growth and interaction rates across platforms.
- Collaborated with sales teams to align marketing initiatives with product launches and promotional activities.
- Oversaw budget allocation for marketing projects, maximizing resource utilization while achieving targeted outcomes.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Optimized website content for improved search engine rankings and increased web traffic.
- Oversaw content creation for various platforms, ensuring alignment with brand messaging.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Home Health Caregiver
SYNERGY HomeCare
Salt Lake City, UT
03.2019 - 10.2020
- Developed and implemented individualized care plans based on client needs and preferences.
- Assisted clients with medication management, enhancing adherence to prescribed regimens.
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Trained and mentored new caregivers, promoting best practices in patient care.
- Advocated for client needs, fostering strong relationships with families and community resources.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
Teacher's Assistant
American Preparatory Academy
West Valley City, UT
08.2019 - 02.2020
- Facilitated small group instruction, promoting student engagement and enhancing comprehension of core subjects.
- Collaborated with lead teachers to develop engaging educational materials tailored to diverse learning styles.
- Monitored student progress, providing timely feedback to teachers for individualized learning plans.
- Supported classroom management by assisting in lesson preparation and instructional activities.
Education
High School Diploma -
Utah Virtual Academy
OnlineSkills
- Quality assurance
- Product inspection
- Customer service
- Problem-solving skills
- Warehouse operations
- Auditing techniques
- Quality training
- Internal audits
- Data interpretation
- Corrective action planning
- Packaging validation
- Packaging assessment
Accomplishments
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received employee of the month in August of 2025
- Utilized marketing knowledge and photography skills to bring a state wide company to nation wide sales in just 3 months.
Certification
Certified on sit down forklift
Languages
English
Native or Bilingual
Timeline
Quality Control Specialist
Utah State Prison Commissary
03.2025 - 07.2026
Sanitation Specialist
Northrup Grumman
04.2023 - 01.2024
Marketing Manager
Coldfront Firearms
06.2020 - 08.2022
Teacher's Assistant
American Preparatory Academy
08.2019 - 02.2020
Home Health Caregiver
SYNERGY HomeCare
03.2019 - 10.2020
High School Diploma -
Utah Virtual Academy