SARAH S. SUMP

• Manage scheduling and calendar coordination for all lodge volunteers, events, and programs
• Organize and maintained comprehensive filing systems for efficient document retrieval.
• Prepare all meeting agendas and take detailed minutes for Aerie Officer and Trustee meetings.
• Facilitate internal and external communications to enhance lodge operations.
• Maintain all Aerie membership files, conduct communications with Aerie members.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Prepare monthly lodge newsletter.
• Maintain daily report documents, memos and invoices.
• Schedule appointments and conducted follow-up calls to clients.
• Prepare professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintain electronic filing systems and categorized documents.
• Maintain accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Manage inventory of office supplies, ensuring availability and cost-efficiency.

• Co-owner of a stainless steel fabricating company that specializes in working with breweries, wineries, and food production companies. Company provides beer tap & line cleaning services to restaurants, bars, and pubs.
• Responsible for sales and customer relations, inventory, and accounting.

• Managed tenant relations, ensuring timely communication and resolution of issues.
• Oversaw property maintenance, coordinating repairs and improvements to enhance living conditions.
• Cleaned and sanitized all aspects of rental houses.
• Conducted regular property inspections to ensure compliance with safety regulations and standards.

Primary care giver for my sister during her stage IV metastatic breast cancer. I was responsible for all aspects of her palliative care at home, and her in house care during her in home hospice care.

• Collected fees for County Parks
• Greeted visitors and provide information regarding the Park system, local area, etc.
• Performed general office duties as assigned that are associated with registration of campers.
• inspect campsites routinely to ensure camper compliance.
• Collect and record cash and credit card payments and make deposits.
• Retrieve and process honor system envelopes from park sites.
• Make deliveries to camp hosts, collect paperwork, and secure deposits.
• Ensure safe driving practices while representing County Parks and interacting with the public.

• House cleaning contractor for short term vacation rental homes in North Tillamook County.
• Duties: Complete house cleaning and sanitizing.
• Deep cleaning on all portions of vacation houses. Housekeeping included completing laundry tasks for all bedding and towels.
• Sanitizing of bathrooms, kitchens, living areas, and outdoor living spaces, saunas, and hot tubs.
• Attention to detail with high and low dusting in all areas, organizing and restocking household items such as simple pantry supplies, cleaning products and equipment, bathroom supplies, and all paper products.
• Chopping, hauling, and stacking of firewood/kindling for interior fireplaces.
• Organizing bookshelves, game rooms, TV rooms, patios and other play areas.
• Responsible for creating a clean, completely sanitized, welcoming atmosphere for incoming house guests.

• As a seasonal Park Ranger Assistant, I assisted the year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems.
• I performed a variety of park operation tasks such as janitorial work, landscape maintenance, and visitor services.
• I performed daily operational duties in the fee booth such as checking campers in and out of their park reservations, answered park fee booth phone calls and assisted the general public with information about the park and reservations, was responsible for creating campground reports for daily operations, set up cleaning schedules for park hosts to assist staff with cleaning the campground yurts, conducted campground checks during the day and the night shifts. I was responsible for collecting fees for day use permits, collected fees for the sale of fire wood, bike helmets and ice, was able to give out local information about the area to guests in need of help.
• I was responsible for the balancing and reporting of my daily cash till, and was responsible for relaying the rules and regulations of the state park to the park guests. I was responsible for routine checks of the park's iron rangers and processing the day use fee envelopes, and selling 1 year or 2 year park passes to the general public.
• I was responsible for cleaning and maintaining park restroom and shower facilities. I completed deep clean procedures on restroom facilities, completed routine checks on restrooms to ensure the cleanliness and stocking of paper products. I assisted in light plumbing work in restrooms when needed and completed campground maintenance such as deep cleaning sink waste water dump sites and replacing campsite number markers.
• I conducted routine safety rounds upon the ending of my evening shift in the camping loops; ensuring the park quiet hour rules were adhered to and campers were complying with all other park rules.
• I assisted in the cleaning of day use facilities and litter patrol in day use parks such as Oswald West State Park, Hug Point State Recreation Site, Arcadia Beach State Recreation Site, and Manhattan Beach State Recreation Site.

• Under the direction of the Lead Operations Ranger, I was responsible for duties pertaining to park operations, maintenance, visitor services at McKinney Falls State Park. Performs all phases of maintenance to facilities, buildings, vehicles, equipment and park grounds. Operates all types of equipment including power mowers, tools, tractors and other gasoline operated equipment. Performs daily cleaning and maintenance of restrooms, buildings, facilities and park grounds. Assists with coordination and supervision of volunteer staff including Travis County Community Service Restitution crew. Conducts revenue collection, report preparation, issues permits, visitor registration, fiscal control, public relations, safety and security. Provides quality visitor services by providing information about the park to the public and visitors. Assists in enforcing park rules and regulations. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.

• Responsible for maintaining and running the front desk at the park head quarters office. Clerk duties include customer service and collection of entrance/camping fees for park. Prepared various reports assigned by my supervisors, created and maintained informational brochures for the park. Maintained group mailing lists and drafted group informational letters to incoming campers. Also responsible for maintaining park store by stocking merchandise, inventory of merchandise, cleaning of store and office restrooms. Other duties included checking visitors in and out of campsites, maintaining communications with park field staff and other park staff regarding daily operations within the park. Clerk duties also included answering office phones, using pc computer programs such as TX Parks, MS Word, Excel, Power Point, Publisher, and Outlook. Using fax and copier machines were also required for daily duties. Other responsibilities included informing the park visitors of state park rules and regulations, also using interpretive skills to pass along information of the park's natural and cultural history. Responsible for collection and accounting for park revenue of park entry fees and merchandise sales. Other responsibilities included being able to give information of surrounding areas or have the means to research and answer questions for the park visitors.

• Plant, tree, and insect identification. Developed planting schematics for native plants and trees. Responsible for team leading in planting of trees, grasses and shrubs. Developed riparian zone plantings. Developed educational material for home owner associations with a main focus on Oak Wilt treatments and prevention practices. Provided clerical, light accounting, and bookkeeping duties. Office management duties included answering phones, scheduling estimate appointments, client jobs, and customer service calls. Was solely responsible for obtaining and holding the necessary TDA pesticide applicator's license.

• Payroll processing and bookkeeping duties. Prepared payrolls for a wide variety of businesses. Prepared quarterly financial reports and was responsible for processing end of year W-2 forms for all clients. Responsible for monthly bookkeeping accounts for several local businesses. Skilled in QuickBooks, Intuit Easy Accounting programs, ten key calculators, and general office duties. Answered all customer care calls.

• Managed human resource office. Responsible for all employee files and record keeping. Performed general office duties including inventory and data entry for all sales reporting. Used computer programs such as Excel, Power Point, Publisher, and QuickBooks for report generating and researching. Responsible for employee scheduling and supervision on the restaurant floor. Managed the in-house catering department. Catering duties included scheduling all events, party set up, and food delivery. Performed general restaurant duties such as hosting, bar tending, cashier, food running, wait service, and customer care details. Responsible for accounting and revenue collections of large amounts of monies. Responsible for counting and making all daily bank deposits. Responsible for marketing and promotional activities related to events at the restaurant. Responsible for managing large teams of paid and volunteer personnel for large events such as South by Southwest Music Festival.

• Coordinated 30-40 volunteers for the duration of the festival on and off the business site. Was responsible for the project scheduling, meal times, and specific duty delegation.

• Owner/operator of landscape design and build company. Managed landscape installation crew, developed landscape designs, implemented xeriscape and water-wise methods for most projects. Detailed customer service, customer education of natural resources and their care, community education programs including presenting knowledge of plants, soil, and pest information. Performed land surveys and landscape project estimation processes. In charge of supply inventory and all material purchases from wholesale nurseries and stone yards.

• Performed general office duties, used QuickBooks for bookkeeping responsibilities. In charge of setting up client work schedule. Responsible for employee payroll, schedules, and business accounting. Handled customer care calls.

• Listing of past work experience
• Personal Housekeeper - Alma Farnsworth, Whidbey Island Washington
• Dishwasher/prep cook - Pepper's Restaurant, Whidbey Island, Washington
• Dishwasher/prep cook - Star Bistro, Whidbey Island, Washington
• Counter Personnel/Barista - Carnegie's, Olympia, Washington
• Office Administrator/records retention - The Evergreen State College, Olympia, Washington
• Front Desk Clerk - The Homestead Resort, Midway, Utah
• Sales person - Fitz & Floyd, Park City, Utah
• Baker/pastry chef/barista - Christine's Bakery, Park City, Utah
• Featured extra - 'Everwood' Television show, Utah
• General Manager - Texas French Bread, Austin, Texas
• Personal Housekeeper - Sharon Attal, Austin, Texas
• Coffee Roaster - Los Armadillos Coffee, Austin, Texas
• Certified Pool Operator/cleaner - Pool Aide, Austin, Texas
• Host/food runner/ assistant brewer - Waterloo Brewing Company, Austin, Texas
• Gift Store Clerk - The Four Seasons Hotel, Austin, Texas
• Construction worker/house framer - Rob Davis Construction, Moscow, Idaho
• Cashier/pastry chef - La Madeleine Restaurant, Austin, Texas