Sarah Stanojev
Cary,US
Summary
Proven professional with a track record of excellence in customer service and childcare, honed at Uncle Jerry's Pizza Company and as an In-Home Nanny. Skilled in multitasking and effective communication, I excel in fast-paced environments, ensuring high levels of customer satisfaction and team collaboration. Adaptability and attention to detail underline my commitment to professionalism and reliability.
Overview
3
3
years of professional experience
Work History
PHONE'S GIRL
Uncle Jerry's Pizza Company
09.2023 - Current
- Provided excellent customer service by addressing all customer needs and concerns
- Stayed current on industry updates, changes in policy, procedures
- Responded to customer inquiries with accurate information
- Answered incoming calls promptly and efficiently
- Navigated multiple computer applications simultaneously while speaking with customers
- Assisted other team members in providing support to customers when needed
SOCCER COACH
Cary Soccer Association
08.2022 - 10.2023
- Motivated players to reach peak performance levels through positive reinforcement methods
- Organized and led weekly practices that focused on developing team chemistry and communication
- Developed and implemented drills to improve players' technical skills, speed and agility
- Encouraged players to demonstrate sportsmanship during games
IN-HOME NANNY
Family
05.2023 - 08.2023
- Engaged in conversations with children about their day-to-day experiences in order to build trust and confidence
- Adapted quickly to new environments while providing quality childcare services during occasional travel assignments
- Transported children safely to school or other activities as requested by parents
Education
BACHELOR'S - Business Administration in Marketing and Data Analytics
University of Iowa
Iowa City, IA05.2028
Skills
- Call handling
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking Abilities
- Organizational Skills
Awards
- Honor Roll
- National Honor Society
Languages
Spanish
Limited Working
Timeline
PHONE'S GIRL
Uncle Jerry's Pizza Company
09.2023 - Current
IN-HOME NANNY
Family
05.2023 - 08.2023
SOCCER COACH
Cary Soccer Association
08.2022 - 10.2023
BACHELOR'S - Business Administration in Marketing and Data Analytics
University of Iowa
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