Sarah Stefaniak
Somerset,NJ
Summary
Exceptional sales associate with outstanding creative and communication skills. Bringing reliable work history and a readiness for collaboration. Contributed to an imaginative and positive work environment, and built a reputation of loyalty and empathy with customers and staff alike.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Framer
Michaels Arts and Crafts
Bridgewater, New Jersey
09.2022 - Current
- Guided customers in selecting frame styles and provided design suggestions, improving shopping experience and satisfaction.
- Resolved customer inquiries and issues related to custom framing orders, strengthening service reliability.
- Became familiar with various methods of mounting artwork, customizing mat-board, and the differences in glass options based upon the customer’s piece.
- Demonstrated and utilized online systems for uploading artwork, creating orders, and checking status updates.
- Collaborated with team members to streamline workflow processes, improving efficiency during production.
- Established positive rapport with customers and fostered a welcoming environment for new and regular patrons.
Cashier
Michaels Arts and Crafts
Bridgewater, NJ
07.2021 - 09.2022
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience for all patrons.
- Operated cash register, processed payments by cash, check, credit card, gift card, or automatic debit to ensure accurate transactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance satisfaction.
- Built strong relationships with regular customers, fostering loyalty and encouraging repeat business through personalized service.
- Supported inventory management by restocking shelves and monitoring product levels to maintain stock availability.
- Picked and packaged orders made by customers through our BOPIS (Buy Online Pickup In Store) system.
- Learned store opening and closing procedures to ensure proper operations.
Education
Associate of Fine Arts - Music
Raritan Valley Community College
Somerville, NJ 08.2022 - 05.2025
Skills
- Online order systems
- Building rapport
- Team collaboration
- Strong work ethic
- Telephone etiquette
- Relationship building
- Patience and empathy
- Reliable and responsible
- Excellent communication
- Attention to detail
- Customer guidance
- Promotions and discounts
- Interpersonal communication
- Speech clarity
- Merchandise recommendations
- Problem-solving
- Creative thinking
Affiliations
- Singing (indie/alt, folk, jazz, classical, musical theatre, etc.)
- Performing
- Jewelry Making
- Beading & Wire Accessories
Accomplishments
- Graduated from the Honors College of Raritan Valley Community College
- Directed, produced, and starred in the first solo student recital of my college
- Received runner-up in my category at the National Association of Teachers of Singing Eastern Regional Conference
References
References available upon request.
Timeline
Framer
Michaels Arts and Crafts
09.2022 - Current
Associate of Fine Arts - Music
Raritan Valley Community College
08.2022 - 05.2025
Cashier
Michaels Arts and Crafts
07.2021 - 09.2022