Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Sarah Stefaniak

Somerset,NJ

Summary

Exceptional sales associate with outstanding creative and communication skills. Bringing reliable work history and a readiness for collaboration. Contributed to an imaginative and positive work environment, and built a reputation of loyalty and empathy with customers and staff alike.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Framer

Michaels Arts and Crafts
Bridgewater, New Jersey
09.2022 - Current
  • Guided customers in selecting frame styles and provided design suggestions, improving shopping experience and satisfaction.
  • Resolved customer inquiries and issues related to custom framing orders, strengthening service reliability.
  • Became familiar with various methods of mounting artwork, customizing mat-board, and the differences in glass options based upon the customer’s piece.
  • Demonstrated and utilized online systems for uploading artwork, creating orders, and checking status updates.
  • Collaborated with team members to streamline workflow processes, improving efficiency during production.
  • Established positive rapport with customers and fostered a welcoming environment for new and regular patrons.

Cashier

Michaels Arts and Crafts
Bridgewater, NJ
07.2021 - 09.2022
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience for all patrons.
  • Operated cash register, processed payments by cash, check, credit card, gift card, or automatic debit to ensure accurate transactions.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance satisfaction.
  • Built strong relationships with regular customers, fostering loyalty and encouraging repeat business through personalized service.
  • Supported inventory management by restocking shelves and monitoring product levels to maintain stock availability.
  • Picked and packaged orders made by customers through our BOPIS (Buy Online Pickup In Store) system.
  • Learned store opening and closing procedures to ensure proper operations.

Education

Associate of Fine Arts - Music

Raritan Valley Community College
Somerville, NJ
08.2022 - 05.2025

Skills

  • Online order systems
  • Building rapport
  • Team collaboration
  • Strong work ethic
  • Telephone etiquette
  • Relationship building
  • Patience and empathy
  • Reliable and responsible
  • Excellent communication
  • Attention to detail
  • Customer guidance
  • Promotions and discounts
  • Interpersonal communication
  • Speech clarity
  • Merchandise recommendations
  • Problem-solving
  • Creative thinking

Affiliations

  • Singing (indie/alt, folk, jazz, classical, musical theatre, etc.)
  • Performing
  • Jewelry Making
  • Beading & Wire Accessories

Accomplishments

  • Graduated from the Honors College of Raritan Valley Community College
  • Directed, produced, and starred in the first solo student recital of my college
  • Received runner-up in my category at the National Association of Teachers of Singing Eastern Regional Conference

References

References available upon request.

Timeline

Framer

Michaels Arts and Crafts
09.2022 - Current

Associate of Fine Arts - Music

Raritan Valley Community College
08.2022 - 05.2025

Cashier

Michaels Arts and Crafts
07.2021 - 09.2022
Sarah Stefaniak