Sarah Stephany
Rochester,NY
Summary
Dynamic and dedicated professional with experience at Starbucks and Petco, excelling in exceptional customer service and teamwork. Proven ability to create welcoming environments and enhance customer satisfaction through effective communication and attention to detail. Skilled in time management and cash handling, ensuring efficient operations while fostering positive experiences for clients and their pets.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Rochester, NY
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Bather
Petco
Rochester, NY
07.2023 - 11.2024
- I worked really hard to create a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
- I improve customer satisfaction by providing efficient and thorough bathing services for pets.
- I worked with pet owners about educating them on proper at-home grooming techniques, promoting better animal care between appointments.
- I worked with nervous/anxious pets with patience and understanding, I take pride in creating a positive experience for both the dogs and their owners.
- Assisted in maintaining a clean and organized salon, ensuring a safe environment for both nun coworkers and dogs.
- Collaborated with groomers to prepare pets for additional services such as haircuts by preforming nail trims (including dremeling), de-matting, coat care, teeth brushing, and ear cleaning. This helped the overall salon efficiency.
Education
West Irondequoit High School
Rochester, NYSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Workflow management
- Physical stamina
- Love working with animals
Timeline
Barista
Starbucks
11.2024 - Current
Bather
Petco
07.2023 - 11.2024
West Irondequoit High School