Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Stephens

Ponte Vedra Beach,FL

Summary

I am a skilled and committed worker with 8 years of customer service experience. I strive to address customer concerns with speed, accuracy and kindness at whichever establishment I work at. I am committed to maintaining a high level of professionalism, patience and efficiency in order to maximize customer satisfaction. I am extremely coachable, excel in team environments, and I adapt seamlessly to new situations.

Overview

9
9
years of professional experience

Work History

Garden Associate

Kathy's Creative Gardens & Nursery
11.2022 - Current
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
  • Provided exceptional customer service by addressing inquiries promptly and accurately.
  • Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
  • Coordinated deliveries of new stock, ensuring timely arrival and proper placement in the garden center.

Pet Sitter

Myself
02.2022 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email and text.

Kennel Technician & Receptionist

Animal Care Of Ponte Vedra
03.2021 - 02.2022
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Kennel Technician

Coastal Veterinary Hospital And Pet Resort
03.2020 - 02.2021
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Barista

Starbucks
09.2017 - 12.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Improved skills such as time management, written and verbal communication skills and attention to customers' individual needs.

Food and Beverage Attendant

Courtyard Marriott
05.2016 - 10.2016
  • Welcomed and acknowledged all guest according to company standards
  • Maintained a friendly demeanor to provide an excellent experience for all guests
  • Maintained stock levels of cups, lids, straws and condiments throughout shift.

Deli Associate

Publix
10.2014 - 04.2015
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Some College (No Degree) -

Hillsborough Community College
Tampa, FL

High School Diploma -

St. Joseph's Academy High School
St. Augustine
05.2012

Skills

  • Multitasking Abilities
  • Self-motivated professional
  • Teamwork
  • Flexible and Adaptable

Timeline

Garden Associate

Kathy's Creative Gardens & Nursery
11.2022 - Current

Pet Sitter

Myself
02.2022 - Current

Kennel Technician & Receptionist

Animal Care Of Ponte Vedra
03.2021 - 02.2022

Kennel Technician

Coastal Veterinary Hospital And Pet Resort
03.2020 - 02.2021

Barista

Starbucks
09.2017 - 12.2019

Food and Beverage Attendant

Courtyard Marriott
05.2016 - 10.2016

Deli Associate

Publix
10.2014 - 04.2015

Some College (No Degree) -

Hillsborough Community College

High School Diploma -

St. Joseph's Academy High School
Sarah Stephens