Sarah Sullivan
Greeley,Colorado
Summary
I'm a compassionate and dedicated employee with a strong dedication and passion for helping others. I currently possess a deep understanding of mental health and behavioral sciences with the ability to utilize my knowledge to assist individuals in managing mental health challenges and with the ability to adapt these skills in new ways to any other role. I am currently seeking to gain as much as experience possible and find a long-term employer where I can begin my career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Coordinator
North Colorado Health Alliance
11.2023 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Increased employee retention rates through targeted training interventions and career development opportunities.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Prepared company documentation by reviewing Aduit tools compared to employees' documents in different patient files.
Integrated Care Team Case Manager | North Colorado Health Alliance Care Behavioral Health Care Manager
North Range Behavioral Health
05.2023 - 11.2023
- Improved client outcomes by developing and implementing individualized case management plans.
- Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
- Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
- Monitored progress towards goals regularly, adjusting case management plans as necessary for optimal success.
- Participated in team meetings and training to stay updated on best practices and new developments in care management.
Crisis Specialist
Rocky Mountain Crisis Partners
07.2022 - 09.2022
- Answered a large number of inbound calls from those experiencing crises or loved ones worried about crises.
- Increased client satisfaction with thorough assessments and tailored intervention plans.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Evaluated intervention effectiveness by tracking outcomes and adjusting strategies as needed, leading to more successful resolutions over time.
- Served as a liaison between clients and other service providers, coordinating care plans efficiently.
Bachelor’s Level Internship
The Frontier House at North Range Behavioral Health
08.2021 - 12.2021
- Help members find work, housing, and other life necessities in a clubhouse model and case manager setting.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Cashier: Front End Department
The Home Depot
07.2016 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Bachelor of Science - Psychology, Clinical And Counseling
Colorado State University
Fort Collins, CO05.2022
Associate of Science - General Studies
Front Range Community College
Westminster, CO12.2021
High School Diploma -
Centaurus High School
Lafayette, CO05.2015
Skills
- Employee Coaching
- Performance Evaluations
- Verbal and Written Communication
- Materials Preparation
- Customized Training
- Conflict Resolution
- Needs Assessment
- Time Management
- Organizational Skills
- Referral Coordination
- Client Advocacy
- Case Management
Accomplishments
- Member of the National Honors Society
- Presented with Cashier of the Month Award twice during retail employment
Education And Certifications
Centaurus High School, 05/2015, High School Diploma, Front Range Community College, Associate Degree in General Studies, 12/2021, Colorado State University, Bachelor's Degree in Psychology, Clinical and Counseling, 05/2022, Mandative Reporter for Child Abuse, 07/28/2022, Mandative Reporter Elder Abuse, 07/29/2022, Crisis Prevention Intervention Training (CPI), 07/2023, Mental Health First Aid, 08/2023
Career Focus
Gaining Experience and Knowledge
References
- Nick Hanson, nick.hansen@northrange.org, 970.347.2477
- Chris Cassidy, chris.cassidy@northrange.org, (970) 347-2128
Certification
- Mandative Reporter for Child Abuse Certification (May 2023)
- Mandative Reporter of Elder Abuse Certification (May 2023)
- Crisis Prevention and Intervention Training Certification (July 2023)
- Mental Health First Aid (August 2023)
Timeline
Training Coordinator
North Colorado Health Alliance
11.2023 - Current
Integrated Care Team Case Manager | North Colorado Health Alliance Care Behavioral Health Care Manager
North Range Behavioral Health
05.2023 - 11.2023
Crisis Specialist
Rocky Mountain Crisis Partners
07.2022 - 09.2022
Bachelor’s Level Internship
The Frontier House at North Range Behavioral Health
08.2021 - 12.2021
Cashier: Front End Department
The Home Depot
07.2016 - 08.2021
Bachelor of Science - Psychology, Clinical And Counseling
Colorado State University
Associate of Science - General Studies
Front Range Community College
High School Diploma -
Centaurus High School
- Mandative Reporter for Child Abuse Certification (May 2023)
- Mandative Reporter of Elder Abuse Certification (May 2023)
- Crisis Prevention and Intervention Training Certification (July 2023)
- Mental Health First Aid (August 2023)
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