Dedicated Claims Processor with strong accuracy and precision in claims management. Expertise in mentoring junior staff and conducting audits to ensure compliance. Ready to enhance operational efficiency and team performance.
Overview
14
14
years of professional experience
Work History
Claim Processor
MiTech
Westland, MI
10.2016 - 05.2024
Processed and reviewed claims for accuracy and completeness, ensuring compliance with company policies.
Collaborated with cross-functional teams to resolve claim discrepancies and improve processing efficiency.
Utilized claims management software to track and document claim statuses throughout the lifecycle.
Mentored junior staff on best practices in claims processing, enhancing team performance and knowledge sharing.
Conducted regular audits of processed claims, ensuring adherence to regulatory requirements and internal guidelines.
Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
Assistant Manager
711
Oak Park, MI
03.2010 - 10.2016
Led daily operations, ensuring compliance with company policies and procedures.
Trained and mentored staff, enhancing team performance and service quality.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to identify trends, informing strategic product placement decisions.