Sarah Swanner
Server
Sacramento,CA
Summary
Reliable employee offering excellent communication, good judgment, and an ability to work under pressure while multi-tasking.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
General Contractor Apprentice
Miranda's Construction & Remodeling
02.2026 - Current
- Assisted in project planning and scheduling to ensure timely completion of construction tasks.
- Gained valuable experience handling a wide range of construction equipment, including power tools, machinery, and specialty instruments under direct supervision from a skilled professional.
- Assisted in the installation of plumbing, fencing, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
Server
Azayaka Japanese Fusion
06.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed menu knowledge to provide accurate recommendations and enhance guest experience.
- Coordinated with kitchen staff in both Spanish and English to streamline order processing and reduce wait times.
- Served food and beverages promptly with focused attention to customer needs.
Operations Specialist
WorldStrides Custom Programs
01.2024 - 07.2026
- Oversaw quotation process for over 60 programs at any given time, working closely with suppliers, vendors, and internal teams to procure and fulfill the program itineraries while taking into consideration dependencies and restrictions within an allocated budget.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Collected, arranged, and input quotations, program feedback, and invoices into database systems.
- Analyzed data to identify tourism trends and make informed decisions, driving continuous improvement in operations in more than 5 countries in East Asia and the Middle East.
Barista
Summer Moon Cafe
05.2023 - 02.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Increased repeat business by providing exceptional customer service, in both Spanish and English, and building rapport with patrons.
- Listened carefully to customer requests and created personalized, delicious beverages
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Program Development Associate
WorldStrides Custom Programs
01.2023 - 01.2024
- Collaborated with faculty and study abroad offices to design and facilitate custom educational experiences, ensuring that program itineraries includes both academic and cultural events which align with course syllabi and learning objectives
- Developed an effective rapport with prospects and clients to gain a better understanding of their global education abroad programs and needs
- Demonstrated continued success in managing a sales pipeline from initial contact to closure
Regional Director
WorldStrides Campus Partnerships
06.2022 - 12.2023
- Worked collaboratively with partner education abroad offices and stakeholders at WorldStrides Higher Ed’s (WSHE) partner universities to recruit and advise students participating in International Studies Abroad (ISA) and The Education Abroad Network (TEAN) programs
- Oversaw Global Ambassadors within region and coordinates on-campus events
- Developed and implemented strategic plans to increase partner engagement through development of collaborative initiatives that help realize partner objectives and growth
Pre-K Classroom Assistant
Positive Tomorrows
01.2022 - 06.2022
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues
English Instructor
Chungdahm Learning Institute
08.2019 - 06.2021
- Prepared daily projects and extra classroom materials on TOEFL test-taking skills, critical thinking skills, debate, and analysis of academic texts
- Managed student recruitment through admissions interviews and evaluations
- Established and maintained student behavioral standards to achieve functional yet fun learning environment in classrooms of 10 to 17 students
Program Coordinator/Protocol Officer
Tomas & Amkor
03.2019 - 08.2019
- Coordinated with advisors at Arkansas State University during BSN admissions process for South Korean nurses
- Oversaw the visits of oversees clients, providing them with information regarding their visit, accompanying them on tours of Seoul, and providing them with English translations whenever necessary
- Translated (Korean to English, English to Korean) general immigration documents and contracts, text conversations between American lawyers and Tomas & Amkor’s Nursing Department, and provided interpretation services for international meetings
Shadow Experience
Golden Country Hearing & Balance
10.2025 - 10.2025
- Observed an Audiologist discussing hearing loss concerns and candidacy for personal amplification devices, hearing aids, and amplifiers, as well as taking ear impressions and molds, ordering instruments, and fitting devices.
- Documented process as the Audiologist measured hearing acuity and identified type and degree of hearing loss for patients by performing pure tone audiometry, speech audiometry and immittance audiometry testing, as well as diagnostic tests for Auditory Processing Disorder using the Buffalo Model.
Education
Doctor of Audiology (AuD) Candidate - Audiology
California State University
Sacramento, CA 05.2001 -
Bachelor of Arts - Sociology
Oklahoma State University
Stillwater, Oklahoma 08.2015 - 12.2018
Skills
Multilingual proficiency
Attention to detail
Planning and coordination
Adaptability and flexibility
Team collaboration
Customer service
Certification
Adult and Pediatric First Aid/BSL/AED
Timeline
California Food Handler Card (ANSI-accredited)
06-2026
Responsible Beverage Service (RBS) Certification, California ABC
06-2026
Server
Azayaka Japanese Fusion
06.2026 - Current
General Contractor Apprentice
Miranda's Construction & Remodeling
02.2026 - Current
Shadow Experience
Golden Country Hearing & Balance
10.2025 - 10.2025
Adult and Pediatric First Aid/BSL/AED
03-2025
Operations Specialist
WorldStrides Custom Programs
01.2024 - 07.2026
Barista
Summer Moon Cafe
05.2023 - 02.2024
Program Development Associate
WorldStrides Custom Programs
01.2023 - 01.2024
Regional Director
WorldStrides Campus Partnerships
06.2022 - 12.2023
Pre-K Classroom Assistant
Positive Tomorrows
01.2022 - 06.2022
English Instructor
Chungdahm Learning Institute
08.2019 - 06.2021
Program Coordinator/Protocol Officer
Tomas & Amkor
03.2019 - 08.2019
Bachelor of Arts - Sociology
Oklahoma State University
08.2015 - 12.2018
Doctor of Audiology (AuD) Candidate - Audiology
California State University
05.2001 -
References
Rene Arguello from Custom Programs by WorldStrides
rene.arguello@worldstrides.com
Hahn from Azayaka Japanese Fusion
(916) 892-9909
Cristian Miranda from Miranda's Construction & Remodeling
(916) 314-3443, info@mirandasconstruction.com
Lexi Saunders from Summer Moon Cafe
(940)594-4036, lexi@summermoon.com