Experienced Sterile Processing Supervisor with 11 years of leadership experience in managing and supervising staff operations. The onboarding, training, and evaluating of team performance, all while promoting a culture of respect, productivity, staff safety, and product quality. Skilled in providing guidance, feedback, and development opportunities to staff, promoting a positive and inclusive work environment. Adept at prioritizing and managing operations to ensure efficient service delivery that meets the needs of clinical areas while upholding the highest standards of safety, quality, and operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Central Sterile Reprocessing Supervisor
Dartmouth Hitchcock Medical Center
05.2015 - Current
Inventory and ensures that proper procedures are followed in obtaining new products, instrumentation, or equipment, working collaboratively with the surgery management team
Ensures that standards of operation for the many diverse locations under purview are in compliance with the standards set by all regulatory agencies
Utilizes a wide-ranging knowledge base of ever-changing instrumentation, equipment and techniques
Responsible for acting quickly, accurately and with a high level of expertise to address complex matters
Interacts daily with a wide variety of staff, disciplines and customers to achieve the best care and allocation of resources
Adapts to the operational needs of customers requiring: 24/7/365 operation, emergent surgical cases
Promotes and supports professional certification for all staff
Completes detailed performance appraisals in a timely manner
Completes staff competency assessments, annually
Prepares daily staffing schedules to provide coverage and efficiency of operations
Prepares monthly schedules to provide round the clock coverage on weekends and Holidays
Consults and implements the Human Resource functions including: hiring, firing, promotion and discipline of employees
Interacts closely with the Surgical Services, Infection Control, Risk Management and Safety departments to identify and mitigate potential patient safety issues
Oversees the operation and troubleshooting of cleaning, disinfection and sterilization equipment
Central Sterile Reprocessing Team Lead
Dartmouth Hitchcock Medical Center
08.2013 - 05.2015
Facilitates, provides and coordinates the services that CSR provides within DHMC
Encompassing: Daily operations, Review & processing of standard and specialized inventory, Coordination and processing for emergency/urgent patient cases, Implementing best practices and protocols
Worked collaboratively with the Clinics implementing creative solutions to resolve problems
Have increased inter department communication, improving knowledge and outcomes for reprocessing
These efforts have resulted in an improved relationship between OR & CSR & Clinics
Precept Autoclave and Clinic training
Central Sterile Reprocessing Technician
Dartmouth Hitchcock Medical Center
05.2010 - 08.2013
Actively participated in the decontamination and reprocessing and sterilization of all instruments and equipment used in the Hospital Clinics and Main OR according to best practice
Reprocessed and high level disinfected endoscope and rigid scopes utilized both by the Clinics and the Main OR
Coordinated multiple priorities on a daily basis to satisfy the clinical needs of a large facility
Rotated through various Services learning how to reprocess specialty items
Earned my CSPD certification through self-study
Education
Bachelors - Business with an Option in Strategic and Leadership Management
Granite State College
Lebanon, New Hampshire
Skills
Performance & Process Improvement
Coaching & Mentoring
Relationship Building & Teamwork
Workplace Safety & Quality Control
Resource & Schedule Management
Employee Evaluation & Talent Acquisition
Conflict Resolution & Decision Making
Influencing & Active Listening
Attention to Detail & Monitoring
Certification
CSPD Certified May 2011-Present
Timeline
Central Sterile Reprocessing Supervisor
Dartmouth Hitchcock Medical Center
05.2015 - Current
Central Sterile Reprocessing Team Lead
Dartmouth Hitchcock Medical Center
08.2013 - 05.2015
Central Sterile Reprocessing Technician
Dartmouth Hitchcock Medical Center
05.2010 - 08.2013
CSPD Certified May 2011-Present
Bachelors - Business with an Option in Strategic and Leadership Management
Granite State College
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