Sarah Taylor
Quality Assurance
Little Elm,TX
Summary
Hardworking and passionate Quality Assurance Associate with 6 years experience accomplishing and maintaining refurbishment excellence. Expert in sampling, testing and recommending improvements for products in the remanufacturing industry. Responsive to customer feedback, sampling results and other indicators of product quality.
Overview
3
3
Certifications
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Quality Assurance Assistant
Cynergy LLC
Grapevine, TX
08.2015 - Current
- Assisted in creating, reviewing, and control of ISO 9001 documentation.
- Including procedures, forms, quality alerts, process maps and risk documentation.
- Participated in and led internal audits.
- Reviewed audit reports for clarity and assures nonconformance's identified are grounded in ISO requirements or procedure requirements.
- Work as in teams for root cause analysis, corrective actions, and risk mitigation requirements.
- Performed out-of-box audits of customer devices.
- Including visual inspections and manual testing to customer requirements.
- Worked to provide failure analysis data on customer returns and assured proper documentation.
- Performed quality training, evaluation and assisting in certification process for repair operators in areas of triage, quality verification, and quality control.
- Work with customers to provide sample devices for special analysis.
- Assist in assuring changes from customers are properly implemented.
Out of Home Advertising
NPA National Promotions and Advertising
Dallas, TX
01.2012 - 01.2018
- Hang street-level posters on permitted boards and vacant lots.
- Identifying new areas to hang advertisements.
- Help remove garbage from each area advertised in.
- Maintaining board and posters on weekly basis.
- Taking pictures and uploading them to internal network.
Reverse Logistics
CEXchange LLC
Carrollton, TX
09.2010 - 01.2014
- Accurately received devices by correct manufacturer, model, and color in timely manner.
- Developed and maintained weekly quality report using Microsoft Excel.
- Helped create and maintain ISO 9001 documents.
- Manually deleted information off cell phones and other electronics and posting information through in-house software after verifying all personal data was erased.
- Managed small teams on weekly basis and on various special projects.
- Compiled and maintained labels and tracking information for timely product returns to vendors.
- Helped stage product for receiving and distribution.
- Inspected product for defects to determine merchandise movement.
Education
Associates - Computer and Electronics Engineering Technology
ITT Tech
Richardson Texas 09.2007 - 09.2010
Skills
Inspections
undefinedCertification
Quality Management Systems
Timeline
Quality Management Systems
12-2018
Managing Systems Auditing (ISO 19011 2018)
12-2018
Leading Management Systems Audit Teams (ISO 19011 2018)
12-2018
Quality Assurance Assistant
Cynergy LLC
08.2015 - Current
Out of Home Advertising
NPA National Promotions and Advertising
01.2012 - 01.2018
Reverse Logistics
CEXchange LLC
09.2010 - 01.2014
Associates - Computer and Electronics Engineering Technology
ITT Tech
09.2007 - 09.2010
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