Sarah Ramos
San Diego,CA
Overview
22
22
years of professional experience
Work History
Program Manager
San Diego Regional Center
04.2023 - Current
- Supervise a team of 16 case managers.
- Oversee planning, assignment, scheduling, coordination, compliance, quality of documentation, and services.
- Communicate and collaborate with multidisciplinary teams.
- Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
Service Coordinator
San Diego Regional Center
11.2016 - 04.2023
- Assessed and coordinated diverse client support services.
- Trained and supported new staff.
- Communicated state and federal program guidelines.
- Developed individualized service plans for clients with diverse needs.
Customer Relations Manager
Sash
02.2018 - 07.2019
- Supervised a small team of customer relations representatives.
- Oversaw and resolved a large volume of incoming customer inquiries.
Lead Instructional Assistant
Vista Unified School District
08.2014 - 11.2016
- Designed, coordinated, and presented professional development.
- Collaborated with faculty and administrative staff district-wide.
- Implemented specialized behavior intervention plans.
Instructional Assistant
Escondido Union School District
03.2004 - 09.2013
- Data collection
- Implemented specialized academic and behavioral plans
Education
M.A. - Human Behavioral Psychology
National University
San Diego, CA01-2022
B.A. - Human Development
Cal State University, San Marcos
San Marcos, CA01-2009
Skills
- Communication
- Organization
- Microsoft Office proficiency
- Team leadership
- Performance evaluation
- Team collaboration
References
- Yessenia Rodriguez, Program Manager, 626-482-7104
- Melissa Oliva, Program Manager, 805-340-1251
- Antica Chroman, Educational Psychologist, 619 929-6686
Timeline
Program Manager
San Diego Regional Center
04.2023 - Current
Customer Relations Manager
Sash
02.2018 - 07.2019
Service Coordinator
San Diego Regional Center
11.2016 - 04.2023
Lead Instructional Assistant
Vista Unified School District
08.2014 - 11.2016
Instructional Assistant
Escondido Union School District
03.2004 - 09.2013
M.A. - Human Behavioral Psychology
National University
B.A. - Human Development
Cal State University, San Marcos