Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah Ramos

San Diego,CA

Overview

22
22
years of professional experience

Work History

Program Manager

San Diego Regional Center
04.2023 - Current
  • Supervise a team of 16 case managers.
  • Oversee planning, assignment, scheduling, coordination, compliance, quality of documentation, and services.
  • Communicate and collaborate with multidisciplinary teams.
  • Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

Service Coordinator

San Diego Regional Center
11.2016 - 04.2023
  • Assessed and coordinated diverse client support services.
  • Trained and supported new staff.
  • Communicated state and federal program guidelines.
  • Developed individualized service plans for clients with diverse needs.

Customer Relations Manager

Sash
02.2018 - 07.2019
  • Supervised a small team of customer relations representatives.
  • Oversaw and resolved a large volume of incoming customer inquiries.

Lead Instructional Assistant

Vista Unified School District
08.2014 - 11.2016
  • Designed, coordinated, and presented professional development.
  • Collaborated with faculty and administrative staff district-wide.
  • Implemented specialized behavior intervention plans.

Instructional Assistant

Escondido Union School District
03.2004 - 09.2013
  • Data collection
  • Implemented specialized academic and behavioral plans

Education

M.A. - Human Behavioral Psychology

National University
San Diego, CA
01-2022

B.A. - Human Development

Cal State University, San Marcos
San Marcos, CA
01-2009

Skills

  • Communication
  • Organization
  • Microsoft Office proficiency
  • Team leadership
  • Performance evaluation
  • Team collaboration

References

  • Yessenia Rodriguez, Program Manager, 626-482-7104
  • Melissa Oliva, Program Manager, 805-340-1251
  • Antica Chroman, Educational Psychologist, 619 929-6686

Timeline

Program Manager

San Diego Regional Center
04.2023 - Current

Customer Relations Manager

Sash
02.2018 - 07.2019

Service Coordinator

San Diego Regional Center
11.2016 - 04.2023

Lead Instructional Assistant

Vista Unified School District
08.2014 - 11.2016

Instructional Assistant

Escondido Union School District
03.2004 - 09.2013

M.A. - Human Behavioral Psychology

National University

B.A. - Human Development

Cal State University, San Marcos

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