SARAH TENAS
Missouri City,TX
Summary
Dedicated and detail-oriented professional with a background in customer service and a passion for exceeding customer expectations.
Overview
13
13
years of professional experience
Work History
Veterinary Technician
Spring Branch VCA Animal Hospital
Houston, TX
09.2022 - Current
- Restrain animals during exams or procedures
- Administer anesthesia to animals and monitor their responses
- Take x rays and collect and perform laboratory tests, such as urinalyses and blood counts
- Prepare animals and instruments for surgery
- Administer medications, vaccines, and treatments prescribed by a veterinarian
- Collect and record animals’ case histories
Veterinary Assistant
Westbury Animal Hospital
Houston, TX
07.2021 - 09.2022
- Assist doctors in examining and vaccinating dogs and cats
- Assisting in monitoring anesthesia
- Communicating with clients about pets’ needs and concerns
Lead Veterinary Assistant
Cypress Fairhaven Animal Hospital
Cypress, TX
10.2020 - 05.2021
- Check in patients and request information from the owners, including vaccination records or the reason for the visit
- Administer vaccinations and medications and/or anesthesia to prepare animal patients for surgery
- Calm, comfort and properly handle animals before, during and after procedures
- Clean, disinfect and prepare medical equipment between each appointment
Rig Supervisor
VIP Petcare
Houston, TX
02.2018 - 03.2021
- Responsible for making sure team is delivering an exceptional client experience every day
- Making recommendations for services and products aligned with our Standards of Care
- Communicating with and building relationships with the Host Retailer Management Team
- Customer Service
Consultant
Quest Testing and Development
Houston, TX
06.2011 - 07.2015
- Aided on projects with the City of Houston and independent companies when necessary
- Assisted with assembly of written reports and website design
Education
Bachelor of Agriculture in Animal Science -
Stephen F. Austin State University
12.2017
Associates Degree in Health & Human Sciences -
Houston Community College
08.2015
Skills
- Adaptability
- Leadership
- Communication
- Problem-solving
- Logical reasoning
- Observation
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Microsoft Office Suite
- Asta
- Avimark
- Dreamweaver
- Appointment Scheduling
- Customer Relations
- Quality Control
- Building rapport
References
Available upon request
Timeline
Veterinary Technician
Spring Branch VCA Animal Hospital
09.2022 - Current
Veterinary Assistant
Westbury Animal Hospital
07.2021 - 09.2022
Lead Veterinary Assistant
Cypress Fairhaven Animal Hospital
10.2020 - 05.2021
Rig Supervisor
VIP Petcare
02.2018 - 03.2021
Consultant
Quest Testing and Development
06.2011 - 07.2015
Bachelor of Agriculture in Animal Science -
Stephen F. Austin State University
Associates Degree in Health & Human Sciences -
Houston Community College